Job Information
Progressive Auto Group BDC Representative in Massillon, Ohio
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions
BDC Requirements
Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor
We Offer
401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus
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