Easter Seals Jobs

Description

Systems Supervisor (Product Manager)

Under general direction, manages an independent information technology work unit or serves as a project manager on complex information technology projects within the Health Services Information Technology unit; supervises subordinate professional and technical staff: and performs related work as required.

Distinguishing Characteristics

Incumbents in this class are distinguished from Health Services Information Technology Supervisor as this class is responsible for more complex and/or larger units based on several factors including: size of budget; number and complexity of applications being run and supported; and variety of platforms and their interconnections within the organization. Work is accomplished within a broad framework with sole authority and responsibility in a given functional area or service. Incumbents must exercise creative ability, resourcefulness and judgment in the analysis and solution of complex problems. This class is distinguished from the Assistant Health Services Information Technology Director who is responsible for the overall management of a major subdivision of the Information Technology Unit

Minimum Qualifications

Education: Possession of an Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field.

Experience: Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare information technology environment having responsibility for one or more of the following areas: application support, development/programming, systems analysis, technical support, and network or server administration; OR Four (4) years of full-time, or its equivalent, experience as a clinical lead, supervisor, or manager performing systems analysis in a healthcare information systems environment; OR Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a public health, health care delivery, or academic institution setting, one (1) year of which must have included direct supervision of staff in epidemiology, surveillance, or program evaluation activities.

Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.

Substitution for Experience: Possession of a Master’s Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.

Substitution for Education:

One (1) additional year of qualifying experience noted above may be substituted for the required academic major; OR

Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR

Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:

Any of the following Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database Administrator

Certified Associate in Healthcare Information and Management Systems (CAHIMS)

Health Level 7 (HL7) certification

VMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)

Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE)

Knowledge, Skills, and Abilities

Knowledge of:

Principles of healthcare administration and health plan operations

Principles of leadership, management, supervision, training and performance evaluation

Budget development and management

Operations, services and activities of information technology support and analysis program in a health care environment

Detailed understanding of information systems design, implementation and management strategies

Methods and techniques used to develop, test and implement systems

Project and change management

Ability to:

Supervise, organize, and review the work of subordinate professional and technical personnel

Select, supervise, train and evaluate staff

Analyze business requirements and design and implement appropriate system solutions

Respond to escalated requests and inquiries from system users

Communicate clearly and concisely, both orally and in writing

Establish and maintain effective working relationships with others

Provide and promote excellence in customer service for internal and external customers

Acknowledge and respect cultural and linguistic differences of the County's diverse population

Typical Tasks

Management Responsibilities:

Leads, manages, supervises, coordinates and participates in the operational activities for an assigned information systems work group which may include: application development, application support, end user support and education, network or server administration, or systems security

Selects, trains, motivates and evaluates information technology personnel

Plans, prioritizes, assigns, supervises and reviews the work of staff responsible for developing, implementing and maintaining hardware and software applications, and providing technical and non-technical support to system users

Manages assigned projects and budgets; monitors project and budget performance and compliance with applicable specifications, rules, regulations and laws related to information systems analysis; and ensures quality and timeliness of work performed

Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness; identifies resource needs, drafts or updates system documentation; coordinates and provides user training as appropriate; and allocates resources accordingly

Provides technical leadership and direction in all phases of software and hardware selection, product development, implementation, testing and support

Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department

Prepares Requests for Proposal or Information (RFP/RFI) and works with other teams on the selection process

Conducts research, and prepares analytical and statistical reports on operations and activities

May oversee development and implementation of public surveillance systems, IT systems and technologies to support disease surveillance, case management, program workflow and program evaluation

May oversee and direct data interpretation for reports, abstracts, and publications

May oversee dissemination of epidemiological findings to a variety of audiences and building partnership with community organizations and academic institutions

Pay and Benefits

The pay range for this position is $70.00 - $100.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Martinez,CA.

Application Deadline

This position is anticipated to close on Mar 7, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.