Easter Seals Jobs

Quality Assurance Manager

Job Location: New Madrid Rice Division New Madrid, MO.

RICELAND

FAMILY FARMER OWNED

Riceland Overview

Riceland Foods and its family farmers have provided the world with wholesome, nutritious rice since 1921. Grown in the United States, our rice is known for its high quality and versatility, and that's why Riceland has become a trusted brand around the globe. Riceland is a cooperative, which means we are owned by our 5,500 family farmer members who are also our stockholders and growers.

Company Mission Statement

Riceland, a farmer owned cooperative, helps farmers feed the world, sustainably.

Job Description

Riceland Foods is hiring a Quality Assurance Manager. The Manager, Quality Assurance and Sanitation, SQF Practitioner is responsible for the administration of the overall quality, food safety, and sanitation programs for the New Madrid facility. The Manager plans, coordinates, and directs quality assurance, food safety, sanitation and pest control programs designed to ensure quality and the food safe production of products consistent with established standards and regulations by performing the following duties personally, or through subordinate supervisors. The Manager participates in the process of continuous improvement throughout the organization.

Essential Duties and Responsibilities

Includes the following. Other duties or requirements may be assigned by manager.

Quality and Food Safety Specific:

Formulates and maintains quality assurance objectives complementary to corporate policies and goals.

Supervises and trains all quality control and warehouse/utility personnel during their performance of loading/unloading and shipping/receiving operations involving barges, trucks, and railcars, maintains strict adherence to shipping schedules, and orders.

Verifies the documentation on all outbound carriers. Coordinates government inspections for all loading operations.

Maintains, communicates, reviews, and verifies the implementation of the Food Safety (HARPC) plan.

Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.

Develops new approaches to solve problems identified during quality assurance activities.

Keeps management team abreast of significant issues or developments identified during quality assurance activities and the actions being taken to correct the issues.

Prepares and presents technical and program information to the management team.

Directs technical and administrative workers engaged in quality assurance and food safety activities.

Maintains a working knowledge of government regulations, industry quality assurance and food safety codes, and standards.

Investigates and adjusts customer complaints regarding quality and food safety. Makes sure all corrective actions are completed correctly and in a timely manner.

Safe Quality Food (SQF) Practitioner Specific

Plan and organize future GFSI/SQF audits as required.

The SQF Practitioner is responsible for verification and validation of the SQF System. The practitioner has responsibility for food safety, training of the SQF system, and review of changes made to food safety fundamentals or the HARPC plan.

The practitioner has the authority and responsibility to oversee the development and implementation of policies, procedures, forms, and all aspects of the SQF program by working with corporate management, division staff, and supervisors.

The practitioner has authority to take appropriate action to ensure the integrity of the SQF system. These actions are coaching, training, auditing, and having management, division staff or supervisors correct or improve systems, processes, or procedures. This also includes updating the food safety plan when there are changes and reviewing and updating the food safety on an annual basis.

Sanitation Specific:

Monitor pest activity at the facility and rec mmend suitable measures to be taken to control or eliminate infestation.

Responsibly and legally use pesticides as part of the pest management program to maintain and preserve product integrity.

Coordinate facility fumigations and foggings at the appropriate frequency. Fumigate outbound shipments as required.

Maintain adequate chemical inventory.

Conduct annual training for all licensed and non-licensed pesticide applicators at the New Madrid facility and make sure all licenses are up to date.

Perform and assist in audits of the facility to determine effectiveness of program.

Identify insects, recommend treatment, and suggest use of suitable restricted pesticides to respond to insect infestations.

Investigates and adjusts customer complaints regarding infestation or other sanitation issues. Makes sure all corrective actions are completed correctly and in a timely manner.

Supervisory Responsibilities

Directly supervises up to 10 employees. Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provide training regarding quality, food safety, and sanitation issues.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects and researches data; uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information; develops alternative solutions; works well in group problem solving situations.

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Interpersonal Skills - Focuses on resolving conflict, not blaming; listens to others without interrupting; maintains confidentiality; keeps emotions under control; remains open to ideas of others.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication - Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information; edits work for spelling and grammar; varies writing style to meet needs.

Management - Looks for ways to improve and promote quality, food safety, and sanitation; demonstrates accuracy and thoroughness.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments; demonstrates accuracy, and thoroughness; applies feedback to improve performance.

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.