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Job Title:

Implementation & Training Assistant (Hybrid/Local Remote)

Cost Center:

101651534 IS-Care Delivery Learning

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; 8:00 am - 5:00 pm (United States of America)

Job Description:

JOB SUMMARY

The Implementation and Training Assistant assists in the overall coordination and management of IT Learning Analyst teams. This individual provides professional support for Marshfield Clinic Health System (MCHS) Information System (IS) and has multiple responsibilities focused on facilitating the efficient coordination of IS implementation, training, support and related activities. The Implementation and Training Assistant creates and maintains multi-location and resource training schedules and course/student registrations for MCHS - while exhibiting exceptional customer service. This individual requires the ability to work under pressure with minimal direction and maintain a high degree of attention to detail, accuracy, and confidentiality.

Position may be primarily remote, candidate would need to be 50 miles of an MCHS location, with occasional business needs to travel onsite to a nearby MCHS location.

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: High school diploma or equivalent. Coursework in secretarial science, medical transcription, general business or related field.

Preferred/Optional: Associate degree in administrative professional, business, office technology or related field.

EXPERIENCE

Minimum Required: One year of experience in a customer service setting. Two years of office or administrative experience. Excellent written and verbal communication skills. Proficient in Microsoft Office Professional Suite.

Preferred/Optional: Two years of experience with information technology, training, or health care facility.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement%20%282%29.pdf) .

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.