Job Information
Securitas Security Services USA, Inc. Lead Officer in Marlborough, Massachusetts
Securitas Security Services is seeking a full-time Lead Officer to work at a client site located in Marlborough, MA
Applicants must have strong background in both management and security, with great interpersonal, computer, and customer service skills.
*Actively seeking candidates with prior military/law enforcement background
Role Description:
The Lead Officer acts as liaison between Personnel and the client to ensure day-to-day compliance with the requirements of the security service contract.
The Lead Officer maintains operational control of security services provided to the Client, ensuring compliance with all Securitas Security standard of cost control, profitability, and quality performance. The Lead Officer will assist with training, scheduling, and disciplinary procedures at the site, with the assistance and direct of branch management.
Duties Include:
Supervise the day to day security operations at the client site
Assist with filling open shifts, or arranging for coverage with assistance of branch management
Supervise all required client site and Securitas site training
Review daily logs, incident reports, and concerns
Reviews assignments and check the work of security personnel with direction of branch management
Ensures that all posts are adequately staffed at all times
Effectively communicate concerns in a timely and efficient manner
Responsible for scheduling, while adhering to company policy and guidelines
Assist with investigations or special projects as directed by Branch Human Resources and management
Provide officers with advance notice of probationary, annual, and other evaluations to ensure their timely submission.
Review and distribute policies and procedures updates, BOLOs, and revisions to each post as needed
Review, distribute, and update training - follow through with the other supervisors to make sure the work is being passed in for completion.
Assist with any unscheduled projects, security support, or other incidents that need attention during each business day.
Requirements:
5 years of security experience, with management and/or operations background
High school diploma, GED, equivalent minimum, advanced degree in related field preferred
Must be 18 years or older
Second interview required
Computer Skill - Intermediate/advanced
Details and Benefits:
Benefits: Medical, Dental Vision
401k
PTO
Employee Assistance Program
Employee Discount Program
Securitas LEAD
Sons and Daughters Scholarship opportunities
EOE/M/F/Vets/Disabilities
#SCMARI
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas Security Services USA, Inc.
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