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Generac Power Systems Generator Technician II - Energy Systems - Salem, MA in Marlborough, Massachusetts

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to ensure our customers have peace of mind.

It’s a challenge, and an invitation. Most importantly, it’s an opportunity to join an industry leader. There’s never been a better time to work at Energy Systems. Our rapid growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture.

The Technical Field Service Representative Level II is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales commissioning support of Generac industrial products. This position will require up to 50% travel.

Essential Duties and Responsibilities:

  • Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators

  • Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed

  • Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs

  • Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner

  • Stays current on NFPA and State regulations for EPSS

  • Conducting equipment commissioning for the industrial and MPS products

  • Perform scheduled preventative maintenance service and/or repairs of generators

Minimal Q ualifications:

Education :

High school Diploma

Work Experience:

4 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)

Knowledge/Skil ls/Abilities:

  • Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams

  • Understand components and operation of an electrical distribution system

  • Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision

  • Experienced in Electronics, Electromechanical Technology

  • Knowledge of power generation; light tower, pumps, and heating products

  • Spark Ignited knowledge

Preferred Q ualifications:

Education:

Associates Degree in Mechanical Engineering or equivalent

Work Experience:

6 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)

Knowledge/Skil ls/Abilities:

Working knowledge of business enterprise systems (e.g. FieldServio, SAP, etc.) Proficiency in schematic and service documentation

Level of Independence: This position acts under the Service Operations Manager.

Compensation : Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.

Benefits :

We are an inclusive company that celebrates differences and keeps equity and respect at the forefront.

  • Competitive Benefits: Health, Dental, Vision, & 401k

  • 401 (k) retirement savings plans with company match

  • Medical support programs: Maternity, Diabetes, Treatment Decision Support and more

  • Work-life benefits: PTO and Holidays

Physical Demands: While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear. The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.

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