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Kelly Services Bilingual Receptionist/Customer Service Rep in Markham, Ontario

Our well-established client in Markham, an insurance company, has partnered with Kelly Services to recruit for Bilingual Receptionist/Customer Service Representative to join their team on a permanent basis. If you are looking to work for a company that will exceed your expectations and values employee relationships, please consider the following position details. This is a great opportunity gain valuable experience while working for a dynamic organization.

Receptionist Responsibilities include but are not limited to:

  • Manage reception area and ensure tidiness - 9:00am to 5:00pm

  • Coordinate visits for general vendors and contractors

  • Support Operations back-office activities

  • Mail support and preparation

  • Participate in monthly meetings and other assigned duties.

CSR Responsibilities:

  • Analyze and Respond to PH for Life, Accident and Health products, make online single day record adjustments (name, address, beneficiary).

  • Process daily mail, create & mail samples and duplicates, process links/delinks, track and input daily production into I360 system.

  • Participate in monthly QWG meetings and other assigned duties.

  • Responsible for all Life, Health and Accident policy activities such as; annual statement letters, analyze policyholder's request as it relates to Data Base information, Access, CICS PROD, DBIQ,ASIQ,ACIQ,CARS,RICOH,DBSN,AISN,PACI,LSP,NBPM, MTXT, L70.

  • Process changes for Preferred Billing dates, payment history, Pac mode, along with any status changes, issue date, premium, form number, language, and non-smoker change.

  • Complete a daily production sheet and photocopy for duplicate copies.

  • Request copies from Ricoh for Life, Accident and health applications, process links/delinks and generate receipts for payments and income tax purposes.

REQUIREMENTS:

  • 2 years of relevant work experience preferred

  • Bilingual, English and French an asset

  • Ability to multi-task, talking with customers while completing paperwork and system changes

  • Excellent communication and Interpersonal skills

  • Outgoing and engaging conversation skills

  • Effective listening and problem solving skills

  • Professional demeanor

  • Excellent verbal communication skills are necessary.

  • Must be detail oriented, analytical and possess excellent Customer Relations skills.

  • Self-motivated to work independently while working collaboratively and effectively within a team environment.

PERKS:

  • Work onsite Monday to Friday, 9am - 5:00pm

  • Salary ranges from $45k - $50k

  • Work for a dynamic organization who continues to grow, and cares about their employees

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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