Job Information
MECHANICS BANK Customer Service Representative in Mansfield, Ohio
+-----------------------------------------------------------------------+ | | | | | For the right person, what could be more compelling than providing | | outstanding customer service and working with great people in a | | well-capitalized community bank? | | | | | | | | | | | | Position description -- Processes banking transactions in an | | efficient and professional manner, making every effort to exceed | | customer expectations and strengthen client relationships. | | Consistently practices and demonstrates a spirit of helpfulness in | | servicing the banking needs of our customers. | | | | Primary duties -- | | | | - Demonstrates excellent customer service and professionalism at | | all times with both internal and external customers. | | - Services customers by receiving funds, processing transactions | | via the computer terminal and paying out funds as required. | | - Sells money orders, cashier's checks and traveler's checks; | | accepts stop-payment orders. | | - Clearly communicates policies and product information to | | customers. | | | | {=html} | | | | | | - Balances daily transactions, verifies cash totals and handles | | other various duties behind the CSR line. | | - Completes additional work responsibilities (ATM balancing, Vault | | duties, Supervisory Over-ride authority, etc.) as assigned by the | | Branch Manager. | | | | {=html} | | | | | | - Other duties, as needed, to accomplish Mechanics' Mission and | | Vision | | | | Required attributes/skills -- | | | | - Integrity; trust-worthy; forthright in communications | | - Maintain a high level of confidentiality. | | - Customer service aptitude. | | - Follows bank security and operational procedures. | | - Works courteously and cooperatively with others. | | | | Required qualifications -- | | | | - High school education or GED equivalent. | | - Successful completion of in-house initial CSR training program. | | - Meticulous in work ethic, attending to details in organization | | and completion of tasks. | | - Maintain a professional attitude and appearance. | | - Commitment to the Bank's Vision, Mission and Guiding Principles. | | | | Preferred qualifications -- | | | | - Previous CSR experience. | | - Previous cash handling/customer service experience | | - Familiar with Microsoft Office products. | | | | | | | | About Mechanics Bank | | | | Mechanics Bank is a full-service, FDIC-insured, independent bank with | | nine banking offices in Richland County, Ohio. With approximately 160 | | employees, we are making a difference throughout North Central Ohio. | | Our unique business philosophy considers banking more than money -- | | it's about people serving people. To that end, our mission states, | | "We pursue excellence in every possible way to enrich the lives of | | the people and the communities we serve." | | | | | | | | Take Control of Your Career: Mechanics offers great career | | opportunities for people who understand that professional development | | is a shared responsibility. We offer a competitive salary and a | | comprehensive benefits package, including health, life, disability | | insurance and 401K and Profit sharing plan. | | | | Mechanics Bank is an Equal Opportunity Employer, M/F/Disability/Vet. | | | | How to Apply -- | | | | Interesting enough that you want to know more? Please turn your | | interest into action by clicking | | on https://www.mymechanics.co | | m/careers/{rel="nofollow"} to | | download an application. | | | | | | | | | +-----------------------------------------------------------------------+
