Easter Seals Jobs

Description:

• Work includes assisting customer telephonically and non-telephonically with accounting and/or technical operational service and support issues

• Diagnose and resolve problems utilizing department tools and software, resources, business judgment and expertise, resulting in increased customer confidence with LexisNexis products.

• Individuals are expected to perform as positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

• Ensure excellent service and quality performance are meet/exceed customer expectations.

• Perform other tasks/projects assigned by the immediate superior. Guarantees that customers will derive the best value from our products and services

Qualifications:

• Bachelor’s Degree

• 2nd yr. college undergrad (at least 2 yrs. of TS experience in 1 company/cumulative of 3 yrs.)

• Excellent verbal and written communication skills

• Must have good analytical skills and can quickly learn process and product specifics, apply the knowledge acquired as well as adapt to constant changing processes and tasks.

• Self-motivated with positive attitude.

• Ability to follow strict guidelines and standard operating procedures a MUST.

• Must be willing to work in rotational morning shift.

• Willing to work on business unit holidays and/or render overtime when necessary.

  LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.