Easter Seals Jobs

Description

Working Conditions:

Normal Office Environment

Onsite role 5x work onsite

This role will primarily be reporting on a dayshift shift from 8:00 AM-5:00 PM and may also be requested to be on shifting schedule from time to time.

Work during Holidays as may be required by the Company.

May be asked to render overtime on critical and peak times as may be required by the Business.

GAR (Global Accts Receivable) is looking for a proactive, customer and detail-oriented Portal Invoicing Analyst whose main responsibility will be to manage AWS customer invoice uploads (Global Scope) and customer onboarding on 3rd Party portals. Individual should be responsible to resolve receivables related queries received from Amazon customers. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely invoice uploads.

Key job responsibilities

-Understanding of Accounts Receivables process

-Support Portal Invoicing leader in onboarding customer and upload AWS customer invoices on 3rd party portals

-Follow-up with AWS AR collection team via SIM tickets, emails and phone calls to ensure timely -Purchase Order Information available for customers

-Maintain detailed post invoice upload update on daily Master file to ensure aging is up to date

-Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally

-Monitor high-risk accounts and ensure timely escalation of challenges to management

-Continually look at ways to improve the customer experience

-Assist in streamlining and improving the accounts receivable process by identifying areas of improvement

-Meet the monthly productivity goals

-Reconcile complex accounts and have excellent attention to detail

Basic Qualifications

-Graduate of a Bachelors Degree.

-Prior experience of at least 2 years in similar

-Finance & Accounting role as an Analyst or worked in a BPO industry catering to customer needs.

-Knowledge on Outlook, Word and Excel or similar desktop applications.

-Good Communications skills – Written & Verbal

-Proficient in Microsoft Excel and Word.

-Flexible to work in shifting schedule.

-Exemplifies traits of being a Team player , has good interpersonal skills, hardworking, adaptable and detail oriented.

-Can work under pressure and with deadlines.

-Excellent verbal and written communication skills, with a strong customer service focus.

-Has the ability to prioritize, multi-task and work with minimal supervision.

-A person who is open to work with diverse teams with different cultures on an global team.

Preferred Qualifications

-Preferably with a Bachelor Degree/Masters

-Degree in Finance/Accounting as Major Subject.

-Preferably with background in 3rd Party Portals like Ariba, Coupa, Workday etc.

-Excellent organizational and time-management skills

-Knowledge of Amazon business or the e-commerce/ advertising industry.