Job Information
Stockman Bank of Montana CUSTOMER SERVICE REPRESENTATIVE/CREDIT ANALYST in Manhattan, Montana
Position General Responsibilities:
This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. This position assists the Commercial Lender by spreading customer financial statements and analyzing them, identifying customer strengths/weaknesses. In addition, they prepare financial forecasts with the assistance of bankers to assist in the assessment of the borrower’s capacity. Finally, they are responsible for providing support to the banker to assist them in soliciting, developing and maintaining profitable account relationships to increase Stockman Bank’s market share in this business.
Education, Experience and Certification Requirements:
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Basic Qualifications:
Strong commitment to providing exceptional customer service.
4-year college level course of study in Business Administration and/or financial institution or related field experience or equivalent training and/or experience.
Strong communication and organizational skills.
Must be able to work independently and to prioritize multiple tasks.
Knowledge of financial statement and cash flow analysis, & basic working knowledge of GAAP.
Familiarity with legal contracts and the Uniform Commercial Code as related to lending and collateral perfection.
Understanding of and ability to work with lending software with proper training.
Ability to remain focused and on task and efficiently work unsupervised meeting all deadlines.
Strong credit analysis and decision-making skills.
Preferred:
Previous Bank Operations knowledge and skills.
Previous experience using ITI Platform, Decision Pro, and Laser Pro.
Attention to Detail- ability to notice and correct errors, document and follow up on important details and provide a high-quality -end-product.
Knowledge of financial statement and cash flow analysis, & basic working knowledge of GAAP.
Familiarity with legal contracts and the Uniform Commercial Code as related to lending and collateral perfection.
Professionalism – maintaining a professional attitude, image, and work ethic.
Understanding of and ability to work with lending software with proper training.
Team Playing – willingly collaborating and cooperating with others, developing effective working relationships
Ability to remain focused and on task and efficiently work unsupervised meeting all deadlines.
Written and verbal communication skills – ability to concisely and clearly present critical details.
For full description, which includes physical mental demands please see attachment.
