Job Information
Expeditors Air Import Agent in Manchester, United Kingdom
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system.
Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
Use Tree View on daily basis.
Ensure timely delivery of freight to customers for Import shipments.
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Ensure all customers standard operating procedures are followed and updated in the DLSOP.
Good data entry and computer skills
Strong MS Office Skills
Excellent oral and written communication skills and a proven history of providing exceptional customer service
Excellent organisational and time management skills
This position will work Monday - Friday 9am - 5:30pm
23 Days holiday
Private Medical Insurance
Dental and Optical cover
Employee Stock Purchase PlanÂ
Training and Personnel Development Program
EAP
All your information will be kept confidential according to GDPR guidelines
Expeditors
- Expeditors Jobs