Job Information
Customers Bank Regulatory Relations Analyst in Malvern, Pennsylvania
Malvern, PA | Malvern, PA | 2 Locations Full time | Full time | Full time REQ-2024-494
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What you'll do: *
Assist Regulatory Relations Officer with organization and management of regulatory examinations throughout the year.
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Maintain detailed tracking information on submissions to agencies
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Upload documentation on a regular basis to complete regulatory requests and requirements
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Update and maintain continuous monitoring submissions and files to relevant regulatory agencies
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Communicate with external regulators and internal senior/executive management and business units to coordinate events and meetings
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Coordinate with Information Security and Physical Security for regulatory logistical support
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Organize incoming material requests and communicate with internal team members
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Prepare meeting agendas for continuous monitoring meetings and track follow-up items to ensure proper and timely fulfillment by responsible team members
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Consolidate large amounts of information into easily digestible formats
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Document key processes for the Regulatory Relations team
What do you need? *
1-2 years of experience in regulatory affairs, compliance, or a related field
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Bachelor's degree or equivalent experience required
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Ability to take complex concepts and communicate them in a clear/concise manner
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Exceptional organizational skills
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Outstanding oral and written communication skills
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Ability to prioritize relayed tasks and plan according to set deadlines
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Exceptional problem solving, critical thinking skills, and a strong attention to detail
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Elite team player, positive attitude, receptive to feedback, and the desire to constantly grow and improve
Technology Skills: *
Proficiency in Microsoft Office -- Word, Excel, PowerPoint, Teams, Outlook
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender including pregnancy, childbirth, or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide reasonable accommodations, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and m morable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, Wow. Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.
Customer Service driven VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans. Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability. PI253554100
