Job Information
Express Employment Professionals Call Center Representative in Malvern, Pennsylvania
Are you an excellent problem-solver? Do you have great phone skills? Our client are looking for a detailed, inbound Call Center Representative for their customers. This is a contract position.
Call Center Representative Responsibilities:
- Handle, screen, and direct customer inquiries with a high level of customer service while maintaining adequate documentation of contact in the event follow up is required.
- Manage and direct incoming voicemails and online requests.
- Act as a main point of contact with open & professional communication.
What we look for in a Call Center Representative:
- College degree or 2-4+ years of experience in an office or customer service environment
- Customer service driven with strong listening and problem-solving skills
- High attention to detail and accuracy
BENEFITS OF WORKING WITH EXPRESS:
- Join a network of GREAT Associates
- Access to multiple job opportunities
- Competitive Pay
- Referral Bonus Incentives
- Holiday and vacation pay
- Medical benefits
- 401K