Easter Seals Jobs

Job Description

Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

The Advanced Customer Support (ACS) Enablement Team is primarily responsible for the global onboarding of new hires which begins with NetSuite Foundations, Operations, Product/Vertical-Specific In-Depth Training, case shadowing and Buddy-Up. Likewise, the team provides a holistic onboarding experience that covers the essentials of customer success.

If you are passionate to contribute to the overall success of the business and is interested to join a dynamic, fast-paced and highly strategic team, we would like to hear from you!

Ideal Candidate:

• Excellent people skills with the ability to work in a global, team environment

• 3-5 years of experience relevant to this position preferably as an ACS Consultant

• Excellent presentation, communication and writing skills.

• Ability to multi-task and superior time-management skills.

• Strong team player with the ability to organize, prioritize, and manage responsibilities simultaneously

• Bachelor’s degree or recognized equivalency or achievement of recognized professional level

• Completes own role largely independently within defined policies and procedures

Career Level - IC3

Responsibilities

As an Enablement Lead, you will help oversee onboarding of new ACS Consultants, including facilitating orientations, training delivery and performance evaluations. Some key responsibilities of the role include:

• Deliver training on NetSuite methodologies or product/solutions to NetSuite consulting personnel.

• Coordinate daily activities of the work group/batch, setting schedules and priorities to ensure task completion.

• Become the knowledge expert on different areas of delivery.

• Apply real-world examples from own job experience to assist in the learning process.

• Improves training effectiveness by developing new approaches, updating content (if necessary) and techniques to adapt to business needs.

• Maintain deep knowledge and skill level while demonstrating expertise for majority of the topics/product areas.

• Acts as a consultative resource based on expertise and experience.

• Maintenance of resources and tools primarily essential for daily instructor activities. This includes regular reviews of training roadmap, syllabus, decks and checkpoint exams.

• Design and develop learning courses relative to product development and business needs.

• Conduct onsite training sessions as needed.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer