Job Information
AON Enterprise Client Consultant in Makati City, Philippines
Enterprise Client Consultant
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Work with Enterprise Client Leader on a specific set of clients, ensuring overall understanding of client dynamics, priorities, and opportunities, with a focus on opportunity development and net new sales
Undertake regular research and reporting on client activities through review of publicly available information such as client earnings calls/annual reports and other internal tools.
Serve as central coordination point for client teams, working with ECLs to manage deliverables and follow ups, and serve as an internal point of coordination for key client development strategies
Creation and management of client team deliverables (both internal and external), for example: client discovery meetings, new business proposals, annual review, client planning, relationship mapping, etc.
Liaise with Global Sales & Marketing Support (GSMS) team, Enterprise Client Group (ECG) Super Users and Pursuit & Creative team (PaC) on behalf of client teams
Review and prioritize data and industry insights from internal and external sources on behalf of client team, share information (such as client news, client results, sector news, thought leadership that could impact the client or their sector) in a timely and consistent basis across client teams
Work with ECG Finance, Growth Operations, and ACIA to manage client data and reporting
Identifies and resolves customer concerns or issues with strong emphasis on patterns, trends, and root cause analysis. Assists with problem solving for recurring issues
Communicates effectively with internal partners for analysis/ resolution of complex issues or project impacts
Expected to serve as back-up support (even if not directly aligned) for other ECCs in the region
How this opportunity is different
In a high-performing team, you will help support the delivery of Aon’s strategic plan by deploying and delivering engaging and high-quality strategic learning programs across the APAC region.
The Enterprise Client Consultant (ECC) will enable revenue growth and revenue retention by working directly with Enterprise Client Leaders (ECLs) in each region. The ECC will enable to ECLs to approach client discussions with relevant insights, and to manage ongoing deliverables, risks, and issues to ensure the highest quality client service experience for our Enterprise Clients.
These programs develop colleagues to bring the best of Aon to clients, support colleague career progression and drive sustainable growth for the firm. This role will support across APAC.
Skills and experience that will lead to success
Bachelor’s degree in business or related major
Excellent Microsoft Office skills (Excel, PPT, Word, etc.)
A minimum of 5+ years of related experience, preferably client focused
Passionate self-starter who can juggle multiple projects, follow-ups and ultimately deliver projects and assignments on target and on time within a fast-paced environment
A mentality towards growth: sales, client relationship management or similar, as well as aspirations to continue developing skills and experience in this space
A resourceful individual with a curiosity about resolving complex issues and thinking creatively - adept at simplifying solutions, with a strong understanding of data. Brings new perspectives and is comfortable challenging the status quo.
Strong ability to work closely with other colleagues, accepting new ideas and working with others to innovate in real time
Ability to independently access, review and analyse financial statements, commentary, press releases, etc.
Business expertise and intellectual curiosity
Project or account management experience
Excellent verbal and written communication skills, organizational and relationship skills
Demonstrated responsiveness to colleague and leadership requests
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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2548299
Enterprise Client Consultant
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Work with Enterprise Client Leader on a specific set of clients, ensuring overall understanding of client dynamics, priorities, and opportunities, with a focus on opportunity development and net new sales
Undertake regular research and reporting on client activities through review of publicly available information such as client earnings calls/annual reports and other internal tools.
Serve as central coordination point for client teams, working with ECLs to manage deliverables and follow ups, and serve as an internal point of coordination for key client development strategies
Creation and management of client team deliverables (both internal and external), for example: client discovery meetings, new business proposals, annual review, client planning, relationship mapping, etc.
Liaise with Global Sales & Marketing Support (GSMS) team, Enterprise Client Group (ECG) Super Users and Pursuit & Creative team (PaC) on behalf of client teams
Review and prioritize data and industry insights from internal and external sources on behalf of client team, share information (such as client news, client results, sector news, thought leadership that could impact the client or their sector) in a timely and consistent basis across client teams
Work with ECG Finance, Growth Operations, and ACIA to manage client data and reporting
Identifies and resolves customer concerns or issues with strong emphasis on patterns, trends, and root cause analysis. Assists with problem solving for recurring issues
Communicates effectively with internal partners for analysis/ resolution of complex issues or project impacts
Expected to serve as back-up support (even if not directly aligned) for other ECCs in the region
How this opportunity is different
In a high-performing team, you will help support the delivery of Aon’s strategic plan by deploying and delivering engaging and high-quality strategic learning programs across the APAC region.
The Enterprise Client Consultant (ECC) will enable revenue growth and revenue retention by working directly with Enterprise Client Leaders (ECLs) in each region. The ECC will enable to ECLs to approach client discussions with relevant insights, and to manage ongoing deliverables, risks, and issues to ensure the highest quality client service experience for our Enterprise Clients.
These programs develop colleagues to bring the best of Aon to clients, support colleague career progression and drive sustainable growth for the firm. This role will support across APAC.
Skills and experience that will lead to success
Bachelor’s degree in business or related major
Excellent Microsoft Office skills (Excel, PPT, Word, etc.)
A minimum of 5+ years of related experience, preferably client focused
Passionate self-starter who can juggle multiple projects, follow-ups and ultimately deliver projects and assignments on target and on time within a fast-paced environment
A mentality towards growth: sales, client relationship management or similar, as well as aspirations to continue developing skills and experience in this space
A resourceful individual with a curiosity about resolving complex issues and thinking creatively - adept at simplifying solutions, with a strong understanding of data. Brings new perspectives and is comfortable challenging the status quo.
Strong ability to work closely with other colleagues, accepting new ideas and working with others to innovate in real time
Ability to independently access, review and analyse financial statements, commentary, press releases, etc.
Business expertise and intellectual curiosity
Project or account management experience
Excellent verbal and written communication skills, organizational and relationship skills
Demonstrated responsiveness to colleague and leadership requests
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#LinkedIntag
