Easter Seals Jobs

DESCRIPTION

We are looking for a talented Field Service Technician/Commissioning Engineer to join our team specializing in Service in our Distribution Business Segment in San Fernando de Henares, Madrid.

We offer permanent contract. Hybrid work model.

Competitive Salary depending on skills and experience. English language required. Travel 50% (mainly Spain).

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

• Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.

• Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.

• Escalates unresolved issues to product specialists / Supervisor.

• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc

• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

• Completes training in line with skill and business requirements.

• Maintains service vehicle and tools for cleanliness and proper operation.

• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

QUALIFICATIONS

To be successful in this role you will need the following:

• Vocational diploma from relevant technical institution

• Apprentice Certified Power Generation/ Electrical Technician (Preferred)

• Significant field service work experience

• Expert level knowledge of and/or experience with power generation products

• High Voltage / Low Voltage experience

• Customer service experience

• Experience providing technical advice and coaching to more junior technicians (preferred)

• Commission and Test Genset at customer site and Suppliers.

Additional information:

• Locally valid driving permit required.

• English Intermediate-high level.

Job Service

Organization Cummins Inc.

Role Category

Job Type Technician

ReqID 2400058B

Relocation Package No