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The Director, Services Go-to-Market is a leadership role, primarily responsible for collaborating with the relevant internal senior leadership/executive stakeholders to manage and lead the execution of the services go-to-market strategy and the achievement of client-led, business value solutions.

This role takes responsibility for working across multiple teams in creating business value for clients through the company's Managed Services/Services portfolio and the successful execution of the to-to-market Managed Services/Services strategy. Will be in charge of leading the expansion of our SDI portfolio across Europe.

The Director, Services Go-to-Market oversees a services sales team(s) and drives a collaborative and innovative team culture focused on strategic and operational excellence.

What you'll be doing

Key Responsibilities:

• Develop and execute go-to-market strategies to drive growth in EMEA support services for SDI solutions.

• Build a strong pipeline of enterprise-level contracts and partnerships

• Forge alliances with key technology partners to expand service offerings and create new revenue streams

• Provide market intelligence to inform strategy and product development

• Collaborate with cross-functional teams to sell tailored client solutions

• Drives and operationalizes the dual solid reporting in their respective geographies.

• Encourages open dialogue, communication and best practice sharing across regions and services units.

• Functions in a double-solid reporting structure by giving visibility of regional strategy to both in-country leads and group go-to-market executives.

• Conducts and implements annual capacity planning.

• Participates in the design of relevant incentives for the Managed Services/Services teams.

• Accountable for cascading high level targets.

• Collaborates with go-to-market executives and stakeholders to ensure a smooth operating model across all sales initiatives and focus areas.

• Contributes to the definition of sales processes and tools and capabilities needed for key roles across three categories of accounts.

• Defines performance KPIs, incentive scheme and quota retirement rules.

• Builds and communicates Managed Services/Services business projections, managing and coordinating work towards achievement of projections.

• Baselines and operationalizes and optimizes the commercial deal desk.

• Drives Managed Services/Services and manages profit and loss in the region / country.

• Contributes to the development of the Managed Services/Services strategy in the region / country.

• Acts as the interface between region CEOs and Managed Services/Services go-to-market Executives, managing relevant region and country Managed Services/Services go-to-market leaders, region Managed Services/Services Sales leaders, and region Managed Services/Services Architecture leaders.

• Develops and manages revenue budgeting and related capacity planning.

• Assumes the role of “go-to-market” lead for the assigned geography and align sales with key opportunities.

• Assume people and resource management accountabilities.

Knowledge and Attributes:

• Significant knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies.

• Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.

• Significant knowledge of strategy development, market planning, scenario planning, and market modelling.

• A combination of strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.

• Excellent written and oral communication skills coupled with excellent interpersonal skills to engage with a variety of senior stakeholders.

• Significant business and financial acumen to drive business outcomes and achieve revenue growth.

• Significant business negotiation skills, influence, conflict resolution, and political savvy.

• Significant vendor relationship is required to ensure an understanding of the vendor’s products business and services positioning.

• Demonstrate excellent presentation skills, are innovative, and have a formidable client orientation aptitude.

• Significant knowledge in the services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios and go-to-market solution areas.

Academic Qualifications and Certifications:

• Bachelor's degree in business or marketing or a related field.

• Certification and working knowledge of ITIL, Service Management and Integration preferred.

• Scaled Agile certification is desirable.

Languages:

• English: fluent - mandatory.

• Any other European language is a plus.

Required Experience:

• Significant experience in a similar leadership role, preferably gained within a global technology services organization.

• Significant experience with and understanding of the deliverables and value proposition of Managed Services/Services within a product marketing context.

• Significant sales strategic planning and execution experience.

• Significant experience in coordinating the design and implementation of new delivery models in a significant globally federated delivery organization.

• Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management.

• Significant experience in relevant services and products and understanding of industry best practices.

• Significant partner/vendor relationship management experience.

• Significant business development and pre-sales experience.

• Significant experience in a leadership role managing quota bearing sales teams.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.