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ACCURAY - MFG & OPS BLDG Service Development Engineer in MADISON, Wisconsin

JOB REQUIREMENTS: Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world. Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makestreatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives. Job Description Summary: The Service Development Engineer in the Customer Support Team will ensure product support exists for installed base products of Accuray product lines worldwide. In this role you will ensure that Accuray product performance specifications can be maintained throughout the product lifecycle. This position actively participates on Research/ Development and Sustaining Engineering projects teams to ensure system serviceability. Service Development Engineering interfaces daily with all elements of the Accuray business. Essential Duties and Responsibilities: Responsible for developing, designing, and controlling instructions and informational tools needed to assure safe, appropriate, and effective service of medical device equipment. Determine the clearest and most logical way to present information for greatest field service engineer comprehension. Through engineering and process development ensure support exists for all Accuray products currently released and supported in the installed base. Act as a liaison between the Accuray product development and manufacturing business areas and the field service organizations worldwide. Participate in the launch of new products and develop support plans for implementation as well as participate in the obsolescence of discontinued products. Participate on product development and sustaining engineering project teams to ensure that serviceability requirements are incorporated into new product designs. Aid in the development of plans and strategies with Accuray cross-functional teams to support product inventory needs through the product life cycle. Fully develop detailed service documentation for end users including service guides, service programs, technical bulletins etc. Determine tool and test equipment needs for the field. Routine communications to the Accuray service and sales organizations regarding product and service support issues. Provide informal support (i.e. not on formal escalation path) when... For full info follow application link. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6C5759624BA34904

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