Job Information
U-Haul Claims Processor in Madison, Wisconsin
Location:
1232 Fourier Drive, Madison, Wisconsin 53717 United States of America
Company: Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO, a publicly traded financial holding network. AMERCO’s other significant holdings include U-Haul International and Republic Western Insurance Company. Our fast-paced, growing company is seeking eager, qualified, customer-centric individuals to join our team in Madison, WI.
Job Title: Oxford Claims Examiner/Processor
Job Overview: We are seeking a full-time entry-level examiner in our Claims department for our Life Insurance, Annuity, and Medicare Supplement products. The Examiner will approve or deny claim payments in accordance with federal and state regulations and company policies and procedures. Communication with other departments, management or outside vendors may be necessary to properly adjudicate the claim.
Responsibilities and Duties: This list is not exhaustive and may be supplemented as necessary.
Setting up new claims
Maintain a 30-day follow-up for all pending claims and send follow-up requests
Creating correspondence
Review all received claim documentation
Handle all inbound and outbound calls and correspondence related to claims from peers, medical providers, family members and funeral homes
Process entry level and high-level Medicare Supplement claims
Assist on projects
Maintain confidentiality of all policies information and adhere to company’s privacy regulations
Qualifications:
Required:
High School Diploma/ GED
Strong working knowledge of Windows and Microsoft Office/Excel
Ability to consistently meet and exceed performance expectations
Ability to quickly adapt to a changing work environment
Ability to learn by hands-on training and peer-training
Attention to detail focused to ensure administration of processing functions is handled effectively
Excellent time management and organizational skills
Proficient in multi-tasking; managing high priority items in addition to daily workload
Effective verbal and written communication skills
Ability to work independently and in a team environment
Preferred:
Previous experience with medical or life insurance processing
Experience reviewing Power of Attorney, Trusts and/or Estate documents
Customer Service Experience
Company Benefits:
Health insurance/benefits (including medical, dental & vision)
401K
Employee Stock Ownership Plan (ESOP)
Subsidized gym membership (including paid fitness classes)
Life insurance
Business and travel insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, cell phone plans, hotels and more
Commuter benefits program
Paid holidays, vacation, and sick days
In-house cafe featuring options for all diets (Phoenix location only)
Pre-tax Dependent Care and Flex Spending Account
Get Fit and Alternative Insurance Rebate Programs
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
