Easter Seals Jobs

Business Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Wisconsin, Madison

Position ID: J1224-1569

Employment Type: Full Time

Position Description:

CGI has a need for an experienced Business Analyst to join our team in Madison, WI. This is an exciting full-time opportunity to work in a fast-paced team environment in technology for human services.

This position is located in our Madison, WI office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

The Business Analyst will need to be able to design, test, and support system users in the human services industry. Ultimately, the business analyst will collaborate with the business on all technology and business process related efforts that include gathering functional business requirements, designing new system functionality, testing software code, and supporting end users. Additional duties are as follows:

• Facilitate team and client meetings effectively to gather and document requirements, design system enhancements, drive user feedback and QA testing to completion of project

• Write system documentation including developer guides/design specs and topic papers

• Create test scripts based on business requirements

• Perform system testing using test scripts to ensure requirements are met

• Execute regression testing scripts

• Support application help desk responding to end-user calls

• Very strong oral and written communication skills

• Excellent problem solving, critical thinking, and analytical skills

• Self-motivator with great attention to detail and follow through

Required qualifications to be successful in this role:

Key Items we will be looking for are:

• A business analyst with 5 plus years of experience and out of which at least 2 years of SACWIS or other large Child Welfare IT systems experience

• Demonstrated performance with a track record of success in human services industry

• Experience in all facets of project lifecycle

• Experience in system analysis, design and testing

• Experience supporting an application help desk

• Ability to prioritize effectively, multitask, and manage time appropriately

• Strong interpersonal skills and clear communication skills

• Ability to respond quickly and efficiently while understanding and interpreting automated child welfare application user needs

• High level technical aptitude and analytical skills as they relate to child welfare functionality and workflow

High level interpersonal skills and customer service-oriented experience and proficiency

OPTIONAL: Desired qualifications/non-essential skills required

Team oriented

Clear verbal and written communication skills

Customer service oriented

Experience with User Centered Design would be helpful

CGI anticipates accepting applications for this position through January 24, 2025.

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $76,300 - $133,500.”

Benefits

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

•Competitive compensation including profit participation program

•Comprehensive medical, dental, and vision benefits

•Basic life and accidental death & dismemberment insurance

•Matching contributions through 401(k) plan, and CGI share purchase plan

•Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service