Easter Seals Jobs

TEKsystems is hiring for bilingual call center representatives! This is a 100% remote role.

Essential Job Functions:

Our client makes the healthcare system work better for everyone. We fight fraud, waste and abuse so people have access to healthcare-now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce cost, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions and dollars while helping people live healthier lives. In this role, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.

A Day in the Role:

• Answer incoming phone lines

• Follow guidelines dictated in quality program for each call.

• Ensure security procedure are met in every interaction

• Utilize DE & all applicable systems to procure needed program details to answer the caller’s questions in accordance with program guidelines.

• Ensure correct information is communicated in each interaction.

• Maintain call talk times while applying all file facts

• Following details of required call scripts

• Process incoming Level 1 docs

• Maintain quality performance in processing

• Ensure all processing and call goals are met

Benefits to the job:

• Excellent opportunity to gain experience

• Weekly pay for all contractors

• Easy application and interview process.

• Monday - Friday Schedule (MUST be flexible to work between the hours of 7:00am - 7:00pm CST)

• 100% remote

Qualified candidates will have....

• 2+ years call center experience

• Bilingual in English and Spanish

Pay and Benefits

The pay range for this position is $15.00 - $16.00/hr.

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 7, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.