Job Information
The Nature Conservancy Director Intl Membership Systems 56062 in Madison, Mississippi
The Remote Position is for a Director, International Membership Systems, Operations and Analytics.
Summary: The Director, International Membership Systems, Operations and Analytics leads, manages, and analyzes the constituent relationship management (CRM) platform, reporting and analytics program, affiliated systems, and processes across multiple countries in order to meet strategic goals. They are responsible for both the systems product and the associated services. They participate in strategic planning, design, vendor evaluation, implementation, and management of multiple projects related to the systems. They lead the design and oversight of business processes related to fundraising activities, gift processing, data integrity and systems. They oversee the architecture development for reporting capabilities and deployment of the reports suite with the goal of optimizing fundraising and operations and guiding the analysis and insights for decision making across the multidisciplinary membership team in each country.
Qualifications: Bachelor's degree in a relevant technical discipline or equivalent technical experience. 6 years' experience as a business professional in IT or similar field. Experience in implementation of with direct response database, marketing technologies and change management associated with new tools and ways of working. Experience with IT systems and methodologies. Supervisory experience or managing a team of muti-disciplinary professionals across multiple countries. Experience in cultivating and managing client and vendor relationships. Experience in managing large datasets, create insightful reports, and support data-driven decision-making within organizations. Experience in defining and documenting complex systems and operational requirements. Experience in communicating and presenting effectively with internal and external audiences. Project management experience. Experience with Excel and data visualization. English is required.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
