Easter Seals Jobs

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of .

Amazing health and wellness benefits and perks.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are looking for a commercial account manager responsible for NSW/QLD/NT.

The Commercial Account Manager – Cardiometabolic is responsible for business development, relationship management and commercial success of their nominated specific customers within their region and/or territory.

Responsibilities

Technical / Operational

Identify business opportunities, develop strategies to address those opportunities, and co-ordinate the implementation of those strategies within the Cardiometabolic business unit of ARDx.

Regularly monitor sales performance of your territory against assigned budgets and take corrective actions as required to meet company business plans.

Professionally represent the Cardiometabolic product portfolio and Abbott at local/regional sales and professional society meetings, congresses and trade shows.

Provide end to end support for the Customer journey including installation and training on Cardiometabolic products, as well as regular follow up to enhance the overall customer experience.

Internal Systems and Processes

Comply with ARDx’s Quality Management System policies, procedures, work instructions and forms.

Report regularly on the performance of your allocated customer accounts in the required format and implement strategic plans to achieve revenue targets.

Maintain SalesForce.com opportunities and activities as per nominated requirements from the Business Manager – Cardiometabolic.

Co-ordinate and communicate regularly with Customer Service, Technical Support and direct Manager to ensure highest level of service delivery to customers.

Comply with Abbott Corporate policies and procedures.

Customers

Develop profitable relationships with senior business management.

Maintain routine contact with key account stakeholders

Co-ordinate and complete any necessary training/support/evaluations for your Customer Accounts

Financial

Achieve Revenue targets.

Achieve Growth targets.

Operate within the annual expense plan

Conduct

Ensure all activities carried out by self are in accordance with legislative employment policies, safety requirements and corporate policy.

Promote a standard of excellence for quality and customer focus at Abbott.

Uphold the company’s Code of Conduct.

Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.

QUALIFICATIONS

Relevant Medical/Science degree qualification or similar with related background/knowledge of healthcare landscape

Desirable

Post Graduate Business qualifications (Highly Preferred).

Completion of Negotiation Skills/Sales courses

EXPERIENCE

Essential

5-10 years working in a sales/business development/marketing role within a commercial healthcare organization

Demonstrated history of high-level sales performance

Working history of developing business opportunities at senior levels of customer organizations

Exposure/interaction with clinical/medical healthcare workers.

High level attention to detail

Desirable

Demonstrated understanding of in vitro diagnostic medical devices

LICENCE/REGULATIONS

Essential

Current driver’s license

Current passport

Competencies and Attributes

Ability to comprehend and be conversant in medical/scientific terminologies and processes

Ability to develop customer specific commercial strategies across diverse customer departments/hierarchies and implement those strategies to success

Ability to provide product training to end-user customers ensuring high level competency to use the equipment/tests according to the IFU

Demonstrated ability to analyse sales data to determine trends and relevant metrics necessary for territory planning

Internal Systems and Processes

Proficiency in business software e.g. MS Office, MRP systems, CRM systems

Ability to plan and prioritise work according to business needs and maintain flexibility to change focus when required

Contribute to business operational improvements when required

Regularly document sales activities and opportunities on company CRM (SalesForce)

Customers and external stakeholders

Ability to develop and maintain commercial relationships at senior levels of the customer organization

Ability to communicate effectively at all levels of customer organisations

Financial

Ability to visualize, develop and implement commercial product/service offerings which may encompass multiple customer locations/cost centres

Ability to rationalize commercial opportunities to concentrate on the greatest return for resources expended

Ability to plan sales strategies and activities to achieve territory financial goals

INTERPERSONAL AND JOB-RELEVANT QUALITIES

Interpersonal skills

Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others

Demonstrated ability to maintain positive people relationships and build strong links with all departments

Self-starter/self-motivated individual who possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations

Positive attitude, team player with a high level of initiative, energy and enthusiasm

Excellent organisation, facilitator and presentation skills

Responsible-minded with a high persuasive power

Driven by objectives, solutions, meet the deadlines and customer satisfaction

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com