Easter Seals Jobs

Description We are seeking a Collections Specialist to join our team in Lynnfield, Massachusetts. This role is within the industry, focusing on managing and recovering the debts owed to the company. The successful candidate will be responsible for processing customer applications, maintaining accurate customer records, and resolving customer inquiries.

Responsibilities:

• Process customer credit applications accurately and promptly

• Keep up-to-date and precise records of customer credit

• Manage and recover debts owed to the company efficiently

• Monitor customer accounts regularly and take appropriate action when necessary

• Reach out to debtors via phone, email, or mail to request payment of overdue amounts

• Establish and negotiate repayment plans with debtors

• Escalate serious debt situations to senior management and legal advisors when required

• Adhere to all legal requirements during debt collection attempts

• Prepare and issue reports on collection activity and debtor status to company management

• Conduct credit checks on potential customers while maintaining a detail-oriented and customer-focused approach during all interactions with debtors

• Utilize Accounting Software Systems and knowledge of Accounts Receivable (AR) and Billing Functions to support Collection Processes. Requirements • Minimum of three years experience in a Collections Specialist role or similar.

• Proficiency in Accounting Software Systems is required.

• Strong knowledge of Accounts Receivable (AR) is essential.

• Experience with Billing Functions is necessary.

• Familiarity and understanding of Collection Processes is a must.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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