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City of Lowell Head Clerk (Auditing) in Lowell, Massachusetts

Salary & Hours: \$28.1164 (min) to \$32.5387 (max) per hour; 35 hours per week ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answers telephones and in person inquiries;
  • Prepares and mails outgoing correspondence;
  • Interprets policies, rules and regulations of the department.
  • May compute payroll and other mathematical computations as required.
  • Enters data for service/purchase orders and other departmental reports.
  • Receives requests, instructions or information.
  • Investigates records, files and other information sources to obtain necessary information. Compiles lists of data or information. Classifies information according to office procedures. Transfers or posts information to records. Writes, types, or enters information into computer to prepare correspondence, bills, statements, receipts, checks, or other documents, copying information form one record to another.
  • Sends, routes, and relays forms, materials and information; maintains files; retrieves information from files; files information; processes forms; checks forms for accuracy and completeness; types forms, memos, letters and other material.
  • Proofreads records or forms. Counts, weighs, or measures material. Sorts and files records. Composes correspondence which may require specific knowledge of methods and procedures; addresses envelopes or packages; stuffs envelopes by hand or with envelope stuffing machine; answers telephone, places telephone calls; conveys messages, and runs errands; gives information to the public in person and over the phone.
  • Experience with payroll and billing system required.
  • Able to fill-in for others and perform their duties as necessary.

EDUCATION and/or EXPERIENCE Three years full time experience in a busy office environment involving customer service, records retention and general clerical support; or equivalent combination of education and experience must include working knowledge of word processing and spreadsheets. Complete knowledge of acceptable business office procedures and standards. Substitutions: Successfully completed education at a recognized non-degree granting business school above the high school level may be substituted for a maximum of one year experience on the basis of one year of education for six months of education. Successfully completed education towards a degree at a recognized school may be substituted for a maximum of two years of the required experience on the basis of one year of education for six months of experience. Knowledge of supervisory experience principles and practices; Knowledge of routine office practices; Knowledge of procedures for processing and distributing materials; Knowledge of filing and retrieval procedures; Knowledge of spelling; ability to analyze data and other information; Ability to verify and check information; ability to follow directions; Ability to type 30 error free words per minute. Data entry and word processing skills desired.

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