Job Information
J.B. Hunt Transport Capacity Coordinator I in Lowell, Arkansas
Job Summary:
Under routine supervision, the Capacity Procurement Representative is responsible the for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered on time, and delivering best-in-class service execution.
Job Description:
Key Responsibilities:
• Learn to build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Develop knowledge of how to optimize operations and maximize profitability through the understanding of key performance indicators
• Learn to create, maintain, and present customer-specific reporting and financial analysis
• Develop knowledge on how to manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market
• Learn to perform administrative duties such as submitting payroll, management of the Net-Revenue budget, filing and documenting, resolving settlement issues, invoicing, and/or creating reports
• Learn to coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on call
• Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions based on pick-up and delivery schedules, and other environmental factors on the road
Qualifications:
Minimum Qualifications:
High School Diploma/GED WITH 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Strong professional communication skills applied internally and externally
Proven experience in establishing and maintaining healthy working relationships
Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
Ability to process information with high levels of accuracy
Accurately analyze situations and reach productive decisions based on informed judgment
Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
Ability to manage multiple competing priorities
Ability to consistently travel to account and customer locations
Ability to adapt to a dynamic work environment and shifting priorities and directives
Experience in holding people accountable and conducting difficult conversations
Ability to perform in a stressful and high-pressure work environment
Preferred Qualifications:
- Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1 year of experience in transportation/logistics, business administration, account management, and/or equivalent military experience
This position is not eligible for employment-based sponsorship.
Education:
High School (Required), Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, GED (Required), Bachelors: Transportation Logistics
Work Experience:
Business Administration, Transportation/Logistics, Customer Service/Account Manager
Job Opening ID:
00573486 Capacity Coordinator I (Evergreen) (Open)
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.
J.B. Hunt Transport
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