Job Information
Barry Callebaut QA Manager in Louviers, France
QA Manager
Location:
Louviers, FR, 27403
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the role
According to the Quality Assurance strategy, the QA Manager plans, organizes, coordinates and controls all Quality Assurance activities on the site in order to achieve the objectives set in the short and medium term.
Key responsibilities include
Developing the quality strategy
Translate the Group quality strategy into a local strategy and implement it within the framework of its area of responsibility
Define local strategic objectives and actively participate in the implementation of the local quality strategy
Ensure compliance with the Group quality strategy
Ensuring management of the quality system and customer quality monitoring
Participate in the development and implementation of a Quality Management System (guidelines, procedures and operational procedures) taking into account the Group's Quality and environmental guidelines and meeting French and European legal obligations.
Support and monitor the quality system in order to obtain the necessary certifications
Implement and monitor quality system improvements
Guarantee the effectiveness of control procedures at all stages of product processing
Guarantee the quality of services to internal and external customers according Customer and Barry Callebaut requirements
Ensure compliance of applicable quality audits with certifications, lead on Customer audits and participate in carrying out audits of service providers or subcontractors
Raise awareness, advise and train external companies and customers on quality issues
Ensure compliance of internal rules with European agri-food regulations and take into account export requirements on products
Validate specifications according to customer requirements / Group requests
Carry out approval audits of subcontractors according to the program established by the Group
After the audits, communicate to subcontractors about the corrective actions to be implemented and the desired improvement actions
Ensure the implementation of corrective actions
Manage disputes with customers
Supervising and leading the team
Participate in the recruitment of your team
Conduct annual evaluation interviews
Lead operational QA meetings (daily, weekly, etc.) and participate in site meetings such as (CODIR, Plantboard, etc.)
Define training needs
Manage the personnel administration of the team
Improve service efficiency
Create and monitor team performance indicators
Prepare and manage the Quality budget and quality CAPEX
Communication and training
Apply and respect the procedures and instructions transmitted by Site Management
Report to Site Management any anomalies encountered
Welcome a new employee or temporary worker
Integrate a new employee or temporary worker
Train a new employee or temporary worker
About you
Bachelor or Engineering Diploma in agri-food with at least 10 years of experience in an industrial environment
Internal knowledge : Organization procedures and knowledge of the site
Functional experience
Cocoa product and process
Agri-food standards
Quality legislation in force
Normative standards (FSSC, etc.)
HACCP methods
Good Manufacturing Practices
Reactivity
Rigor
Analytical mind
Analytical mind
Communication
Strength of proposal
Autonomy
Confidentiality
Priority management
Reactivity / Proactivity
Interpersonal skills
Knowledge SAP
Excel
QDS
Strong command of English
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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