Job Information
Stock Yards Bank & Trust Office Manager - Nicholasville in Louisville, Kentucky
As an Office Manager, you are responsible for managing your team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff. Management experience and local community involvement are important for business development and growth while teambuilding and coaching skills are essential for developing office staff to provide exceptional customer service for which we are known. In addition to the candidate’s experience, Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills in order to further his/her career goals for advancement within the banking profession.ResponsibilitiesDaily responsibilities include, but are not limited to, the following:Retain and expand current customer relationships. Open new accounts, perform account maintenance, process and close loansConsultative Selling - Engage existing clients and prospects to uncover needs and offer solutionsPerform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image captureResponsible for team building & motivation - Track results vs. goals, conduct weekly team meetings and coach employees Supervise branch personnel - Responsible for performance appraisals, employee development, disciplinary actions and schedulingLead, exemplify and coach to 212º commitment to serviceAssist with business development by preparing for and participating in business calling activities, networking, and community involvement.Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiencyResponsible for customer relations including complaints and inquiriesResponsible for office operational processesOther functions as requiredRepresent the bank at community functionsJob RequirementsThe successful candidate will have the following qualifications:High School Diploma or GED equivalent required - BS/BA business related field preferredGraduate of Management Training Program or3+ years of retail banking experience1+ years of lending experienceComputer proficiency including Microsoft Word, Excel, Outlook, Etc.Ability to work in team environment and motivate othersProven supervisory experience helpfulProfessional appearance and demeanorGood communication skills -- Both written and verbalOrganizational skills and time managementAbility to adapt to a changing environment.Demonstrate active listening skillsPractical application of policies and proceduresAbility to coordinate actions in relation to the actions of othersAbility to foresee problems and develop solutionsBenefits401(k) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer / Disease insuranceAccident insuranceFlexible Spending AccountsHealth Savings AccountsBank paid Life / AD& D insuranceVoluntary Life / AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance ProgramPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle or feel, reach with hands and arms, talk, see and hear. The employee is frequently required to stand and walk.