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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The AR Escalation Analyst will be focused on analyzing delinquent account balance and coordinating between customers with delinquent accounts and internal parties to resolve any payment discrepancies or delayed payments.
Strong communication skills, high level of negotiation ability are critical skills to be able to work with customers and resolve disagreements in a professional manner.

Responsibilities

• Correspond / Negotiate with Delinquent Accounts

• Daily decisions to ship or hold orders over credit line and/or past due

• Discuss account resolution with internal parties

• Ability to handle difficult conversations with Senior Leadership at the Customer

• Ability to perform complex reconciliations

Minimum Requirements

• 5+ years of related experience

Job Qualifications (Knowledge, Skills, & Abilities):

• BA Finance, Accounting or Business Administration or equivalent business experience

• Basic understanding of AR processes

• Business Experience

Specialized Knowledge/Skills

• Analytical skills in reviewing trend data and exception recognition

• Strong customer focus

• Strong verbal and written communication skills

• Proficiency in Microsoft Outlook and Excel

• Ethical conduct

• Thoroughness

• Strong Negotiation skills

Career Level - IC Business Support - B4

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.