Job Information
Robert Half Team Lead, Private Client Services in Los Angeles, California
Description We are on the hunt for a proficient Team Lead for Private Client Services based in Los Angeles, California. Your role will be pivotal in supporting all aspects of wealth management, acting as a beacon of leadership among a team of associates. You will be tasked with evaluating performance, promoting best practices, and embodying the desired skills and work ethic.
Responsibilities:
• Lead and manage the Private Client Service Team, ensuring smooth operations.
• Schedule and conduct necessary team meetings, as well as weekly one-on-one meetings with direct reports.
• Cultivate a culture of innovation and process improvement, seeking ways to optimize and create efficiencies.
• Act as the primary point of contact for issue resolution, maintaining a leadership mentality and escalating any urgent queries to the PCS Manager in a timely manner.
• Oversee and manage escalated issues related to complex alternative investment paperwork.
• Coach team members, promoting best practices, evaluating performance, offering constructive feedback, and demonstrating the desired skills and work ethic.
• Distribute information from management to team members and collect feedback to share with the management team.
• Reinforce firm's processes and procedures, ensuring adherence across the team.
• Utilize Accounting Software Systems, ADP - Financial Services, CRM, EHR SYSTEM, and other computer programs to manage and monitor customer accounts. Requirements • Proven experience with Accounting Software Systems
• Familiarity with ADP - Financial Services
• Proficiency in various Computer Programs
• Experience in using CRM tools
• Knowledge of EHR SYSTEM
• Familiarity with the 'About Time' software
• Ability to handle Answering Inbound Calls
• Understanding of Benefit Functions
• Experience in Billing Functions
• Knowledge of Claim Administration processes
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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