Job Information
UCLA Health Hospital Credit and Refund Specialist in Los Angeles, California
Description
As the Credit and Refunds Specialist, you will be responsible for:
Reviewing inpatient and outpatient claims/balances to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken
Reviewing and processing refunds/credit balances in each liability bucket regardless of the services line and responding to correspondence and heavy telephone contact to ensure timely follow-up and account resolution
Performing all required duties within the patient accounting systems
Following refund and reimbursement procedures and, after researching credit balances
Prepare and process refund packets
Salary range: $25.71-$36.52/hourlyQualifications
We are seeking a detail-oriented, diplomatic individual with:
A minimum of 2 years' experience in hospital/facility collections experience with strong emphasis on managed care contracts and appeals/underpayment collection activities
Strong analytical skills, proficient with spreadsheets
Knowledge of MS Word and MS Excel software
Knowledge of medical terminology
Knowledge of networks, IPA's, HMO's, PPO's and PCP's and contract affiliation
Knowledge of Revenue Codes, CPT, HCPCS, Diagnosis and Procedure Codes
Interpersonal skills, including the ability to interact diplomatically, but assertively with the public either on the telephone or in person
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
UCLA Health
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