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Job Information

Compass Group, North America GENERAL MANGER OF RETAIL-CRYPTO.COM ARENA in Los Angeles, California

Levy Sector

Salary: 90-95K

Other Forms of Compensation:

Pay Grade: 16

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The General Manager of Retail, reporting directly to the Director of Retail, holds duties related to day to day operations and financials. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership, client relations and ensures superior food quality and strong customer service skills.

Long Description

Operations

  • Has strong attention to detail

  • Holds team accountable to daily responsibilities to deliver great guest service

  • Ensures team members have the tools necessary to complete their jobs

  • Ensures show quality standards are maintained at all times

  • Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy Team members

  • Regularly obtains feedback from clients and customers to improve operations

  • Supports and communicates Company initiatives

  • Respond and assist in any guest service issues

  • Executes all retail promotions and programs as outlined and in accordance with Levy standards

  • Manages purchases for all retail outlets and arena operations, with special attention to inventory levels, turnover, and product mixes

  • Continually drives team members to build sales throughout retail environment.

  • Successfully merchandises inventory to drive sales

  • Analyzes POS sales reports and makes informed merchandise buying decisions that will result in the achievement of sales and profit goals

  • Maintains the highest level of visual standards in all retail locations

  • Assist in strategic plan for division including marketing strategy

  • Assist Director & Controller in preparing all forecasts and budgeting

  • Seeks buy-in on all new retail business venture/ideas

Long Description

Controls

  • Thoroughly and accurately uses applicable Levy systems (Retail Pro, MyStaff scheduling and more)

  • Ensures that all security, safety and sanitation standards are achieved

  • Responsible for enforcing store policies and procedures

  • Develops and achieves planned sales, gross margin, profit and shortage goals

  • Achieves assigned budget goals

  • Employs good safety and sanitation practices

  • Executes required daily reporting in a timely manner

  • Assists in completing required department reports and compiling information at month end closing

  • Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook

  • Adequately schedules team members to meet operational needs and desired targets

Long Description

Required Skills

  • Minimum 3-5 years’ experience in retail, hospitality, or related field

  • Able to communicate effectively with management team, customers and team members by speaking and comprehending English

  • Able to keep clients abreast of all retail related initiatives/concerns.

  • English reading, writing, math and computer skills required

  • Experience with hard and soft lines of sports merchandise

  • E-commerce experience

  • Stamina to work 60 hours or more per week

  • Must be able to work extended shifts of 10 hours or more as business dictates

Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Flexible Time Off Plan

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

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