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Robert Half Eligibility Specialist - FSS in Los Angeles, California

Description 1. Coordinate and process document requests from Legal Department, and DPSS and other agencies (local law enforcement, CDSS, and Housing Authority, etc.) in a timely manner.

  1. Create and maintain unit files and track all document requests.

  2. Organize and maintain filing system of fraud & appeals records including preparing records for off-site storage

  3. Perform data entry; retrieve client information via Cal Saws, and produce, photocopy and/scan program records.

  4. Respond to all internal and external communications via email and telephone in a timely manner.

  5. Process all incoming mail and determine if the Notice of Action was received before the appeal due date. Log all incoming appeals in the Appeals Unit Tracking log and CC3. Prepare forms, notices, and correspondence related to document requests and appeals.

  6. Schedule appeal hearings, mail appointment notices, and update database (i.e.CC3) with appeal status. Communicate with the case management specialist about appeal request and coordinate with front desk staff regarding appeal hearing appointments.

  7. Prepare appeal decision letter for mailing, and include appeal documents such as emails, appointment letters and case notes in parent file.

  8. Participate in team meetings and other staff development trainings.

  9. Assist with inventory of office supplies.

  10. Perform other duties as assigned.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

• Minimum two years administrative or clerical experience. Experience working with parents receiving subsidized childcare or social support services preferred.

• High School diploma required; Associate of Arts degree in the Social Sciences field preferred; years of related work experience can be substituted for the AA degree. Requirements Shipping & Receiving TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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