Job Information
DHE Transportation Customer Service Representative in Los Angeles, California
Join Our Growing Family at DHE Transportation!
We're thrilled to announce the acquisition of Dependable Supply Chain Services' (DHE LTL) LTL division. As part of the Knight-Swift (KNX) family of LTL companies, we're now rebranded as DHE Transportation , alongside AAA Cooper and Midwest Motor Express.
We're expanding our network and looking for a Customer Service Representative to assist with various tasks.
The responsibilities of our Reps in Customer Service are, but not limited to:
Answer Calls/Emails/Chats
Tracing
Driver's ETA for Pick-ups and/or Deliveries
Documents Requests
Quotes
Schedule Pick-ups
Process Reconsignments
Process Return to Shipper
Research and Process disposition of refused freight
Submit Corrections
Research and assist customers with disputes
Charges
Accessorials
W&I
Assist customers with Claims
Assist Customer with the use of our Website.
Schedule delivery/pick-up appts.
Pay Range: 20.00-23.00 per_hour, General Benefits:
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Category: DHE General Office
