Job Information
ResCare COLLECTIONS SUPERVISOR in Longmont, Colorado
Requisition: 2024-144304
COLLECTIONS SUPERVISOR Job Locations
US-CO-LONGMONT
ID 2024-144304
Line of Business PharMerica
Position Type Full-Time
Pay Min USD $57,200.00/Yr.
Pay Max USD $63,400.00/Yr. Our Company
PharMerica Overview
The Billing Supervisor has a high-level understanding of the company's Census and Billing practices, internal databases, reporting tools, and policies and procedures. The Supervisor possesses a high-level understanding of all functions performed by Census Associates I & II and Billing Associates I & II and Census / Billing Leads. Responsible for ensuring census updates reported are processed timely and accurately, charges are entered timely and accurately, and that all necessary procedures are completed prior to invoicing, and statements are finalized, in accordance with contract and PharMerica's Client Billing Services Policies and Procedures. Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
This is a remote position. Applicants can live anywhere within the continental USA.
We offer: Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment
If your passion is service excellence and top-quality care come join our team and apply today!
*Position will be posted for a minimum of 7 business days
Responsibilities
Perform duties when necessary and supervise staff responsible for collection efforts of facility level accounts for services and the reconciliation of any balance variances. Works with facilities, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques. Handles difficult and/or complex accounts by providing direction, suggestions, and resolution to collection staff and responsible parties. Participates in training of collection staff, by sharing content knowledge and job shadowing. Works with internal and external customers to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency) necessary to resolve account and relieve AR in a timely manner. Productivity records will also be maintained. Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication. Works with Facility Collection Manager in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money. Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence. Works with Facility Collections Manager and other members of the management team on special projects as needed.
Qualifications
Education/Learning Experience: Required: Associate... For full info follow application link.
Res-Care, Inc., dba BrightSpring Health Services ("ResCare"), is
