Easter Seals Jobs

Description

Monitoring System Performance: Configuring and managing system settings, understanding file systems and permissions, Utilizing command-line interfaces for troubleshooting, Monitoring system performance and resource utilization • Troubleshooting and Issue Resolution: They investigate incidents reported by users or detected by monitoring systems. This process typically involves analyzing logs, replicating issues, and identifying root causes. For example, if a web application is experiencing slow response times, the engineer might check server logs, database performance, and network latency to pinpoint the problem. • Incident Management: This includes logging incidents in a ticketing system, categorizing them based on severity, and prioritizing them for resolution. Additionally, communicate with stakeholders, providing updates on the status of incidents and expected resolution times. • Collaboration with Development Teams: When issues are identified that require code changes or enhancements, Support Engineers collaborate closely with development teams. They provide detailed information about the issues, suggest potential solutions, and may even assist in testing fixes before they are deployed to production. • Documentation: Maintaining accurate documentation is essential for effective production support. Engineers document incidents, resolutions, and any changes made to the system. This documentation serves as a valuable resource for future troubleshooting and helps ensure knowledge transfer within the team. • Performing Routine Maintenance: This can include applying software patches, updating configurations, and currency. Coordinate updates with 3rd Party vendors as • Software Release and Deployment & Provisioning • Password, and Certificate maintenance/renewal Buyer Organization: Charles Schwab Inc. (Sales Tax)

Additional Skills & Qualifications

Hybrid/Onsite Lone Tree, CO site Required qualifications: • Minimum of 3-5 years directly related experience: ○ BMC Control-M proficiency scheduling and executing batch is required (Control-Me. - Experience in NAS, and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS). • 5+ years' experience with SA Level knowledge of Linux and Windows system administration and troubleshooting • 3-5+ years' experience Demonstrated experience of coordinating batch restoration activity across multiple technologies. • Ability to participate in 24x7 support schedules if needed. • Experience with Monitoring Tools (Nagios, Splunk, etc.) • Familiarity with Database Management (SQL, NoSQL) • Familiarity with Cloud Technologies (PCF - Pivotal Cloud Foundry) Preferred Qualifications: • CI/CD experience with tools: GitHub, Git Actions, Bitbucket and Bamboo • Experience in one or more object-oriented languages (Java preferred) • Experience with modern versions Shell scripting and PowerShell • Ability to follow detailed and complex directions. • Demonstrated ability to understand multiple technologies and how they inter-relate and integrate. • The candidate must be able to interact with all levels of technical and managerial staff, offshore resources and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration. • Excellent written and verbal communication skills • Ability to work independently as well as effectively cooperate well with others. • Excellent at gauging customer impact and escalate with the appropriate sense of urgency. Ability to exercise sound judgment and make timely decisions considering all alternatives during a crisis situation.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision

• 401(k)/Roth

• Insurance (Basic/Supplemental Life & AD&D)

• Short and long-term disability

• Health & Dependent Care Spending Accounts (HSA & DCFSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $59.00 - $61.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lone Tree,CO.

Application Deadline

This position is anticipated to close on Mar 5, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.