Easter Seals Jobs

Performance and Innovation Lead

Job ID

176927

Posted

16-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

London - Ontario - Canada

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Performance and Innovation Management Office

The purpose of this position is to establish innovation as a key account function and drive continuous thought leadership in the journey toward achieving strategic goals. The role spans all operational divisions and service lines, fostering a culture of innovation through a structured process across all customer sites.

The PIMO provides a hybrid role that covers PMO, account management, client care, thought leadership, and communications with a focus on developing, implementing and measuring innovation initiatives. It focuses on building leadership strategies that match client priorities and delivers Dark Green results. Keeps leadership team in lock step with achieving client partnership strategic objectives and KPIs.

Job Responsibilities

Provide program management expertise for the implementation of key initiatives which may include the implementation, maintenance, and improvement of technology platforms to aid in account delivery.

• Oversight of account activity: • Account Review

• Regional Town Halls

• Employee Engagement Plan

• Continuous Improvement

• Account Case Studies library

• Account Recognition Program

• Quarterly Town Halls

• Ensure compliance with governance structure with respect to meeting frequencies, deliverables and objectives.

• Act as governance point of contact to ensure services provided align with contractual requirements (and ensure that contractual obligations are met such as reporting, governance structures, etc.)

• Oversight of performance metric and account management: • Central Ownership of account tools/systems (supported by regional SPOcs and functional SMEs)

• Sharepoint & Sharepoint updates

• Dashboard Tableau & Vantage

• Best Practice Sharing

• Account Excellence and Streamlining

• Drive Employee Engagement Initiatives: • Employee Engagement Plan & associated tracking

• Reward & Recognition (Spot, Bravo, Excellence awards by region)

• Global All Hands activities

• Team engagement activities

• Quarterly Town Hall planning, coordinating, hosting

• Communications:

• Account-wide Communications Strategy, Plan & PMO

• AD Messaging & Newsletters

• Sharepoint community management

• Compliance & HSE safety messaging (in collaboration with QHSE & Compliance Manager)

• YE Report

• Road Shows (as applicable).

Experience Required:

•Requires strong analytical and quantitative skills to comprehend, analyze, and interpret complex business and financial data and develop innovative solutions.

• Ability to solve advanced problems and deal with a variety of options in complex situations.

• Ability to develop reports, manuals, speeches and presentations using distinctive style on complex topics to employees, clients, and senior leadership.

• Excellent Communications skills both internal & external across multiple geographies to help align team around goals, development and improvement plans.

• Requires strong relationship building skills to motivate and negotiate effectively with key employees, senior leadership, and client groups to take desired action.

• Strong skills with Microsoft Office Suite.

• Proven related experience and/or training in operations, finance, accounting, consulting, or project management.

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)