Job Information
Linnaeus Veterinary Receptionist in London, United Kingdom
Job Title: Client Care Assistant (Veterinary Receptionist)
Salary: £25,290 per annum
Location: Village Vet, Chiswick and St Helens. This is a split role between 2 sites.
Job Type: Full time, Permanent
Hours: 42 hours per week
Shifts: 2 Days per week at St Helens and 3 days per week including 1 in 3 Saturday morning Chiswick. 1 Bank holiday per year.
An opportunity has arisen to join our fantastic Client Care team here at Village Vet supporting our Chiswick and St Helens practices!
You will be working alongside our clinical team and responsible for ensuring both our clients and patients receive a professional five-star service throughout their time with us.
Roles and Responsibilities
Liaising with clients and the clinical team to ensure effective customer service
Completing various administrative duties for the clinical team and the business
Promoting our fantastic Healthcare Plan
Meeting and greeting clients with an effortless smile
Booking appointments and diary management
Managing telephone and email enquiries
Taking payment for services and products
Managing cash, stock and client accounts
Opening and closing the practice
confident, committed, and able to work well under pressure with exceptional organisational skills.
Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team.
We are looking for somebody who is confident, committed, and able to work well under pressure with exceptional organisational skills. This role is fast-paced, friendly and fun with no working day the same.
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.
Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie .knight@linnaeusgroup.co.uk
