Job Information
Citigroup SRE Engineering Manager in London, United Kingdom
As an Engineering Manager you will improve the productivity of engineers, create effective reporting mechanisms, and ensure timely and budget-conscious completion of work within the Site Reliability Engineering (SRE) team. You will play a crucial role in driving operational excellence, fostering collaboration, and enabling efficient project management. This position requires a combination of technical expertise, leadership abilities, and exceptional organisational skills.
Skills:
Technical Proficiency: Possess a strong understanding of SRE principles, DevOps practices, and relevant technologies to effectively guide and support engineering teams.
Project Management: Ability to manage multiple projects simultaneously, set priorities, allocate resources, and ensure timely completion within budget constraints.
Analytical Thinking: Demonstrate a data-driven approach to problem-solving and decision-making, utilising metrics, and performance indicators to assess team efficiency and identify improvement opportunities.
Leadership: Exhibit strong leadership qualities, fostering a positive and collaborative work environment, providing guidance and mentorship to team members, and promoting a culture of continuous learning.
Communication: Excellent verbal and written communication skills, enabling effective collaboration with cross-functional teams, stakeholders, and management.
Stakeholder Management: Ability to understand and address the needs of various stakeholders, including engineers, product managers, and business partners.
Process Improvement: Proven experience in streamlining workflows, identifying bottlenecks, and implementing process enhancements to optimise efficiency and productivity.
Budget Management: Familiarity with budgeting and cost control practices, ensuring projects are delivered within financial constraints while maintaining quality standards.
Quality Assurance: Knowledge of quality assurance principles and best practices to ensure deliverables meet defined standards and specifications.
Adaptability: Ability to thrive in a dynamic and fast-paced environment, quickly adapting to changing priorities and business needs.
Responsibilities:
Be both highly technical and an effective people manager
Lead multiple teams that deliver on multiple projects of increasing dependencies in an ambiguous and high-impact area
Collaborate with various functions, drive engineering initiatives, and have an impact at an organisational level
Measure the impact of your team and set clear expectations and goals
Partner with leadership to influence and drive org design, contribution, and prioritization
Lead a team of engineers and product managers in the ideation and technical development of innovative projects to streamline and automate critical business challenges
Provide strategic and operational oversight for software initiatives in Production Management
Work closely with business aligned SRE leads to develop short and long-term strategies
Manage stakeholder expectations, resolve conflicts, and keep everyone involved aligned
Develop and drive execution on 6 month and 1 year road maps
Drive innovation, establish new approaches in improving productivity
Establish a metrics-based organization, develop key operational metrics and push for continuous improvement
Ensure system security, data integrity and compliance for regulatory requirements
Qualifications:
Bachelor's degree (computer science or related fields) or equivalent experience in building scalable solutions to improve the service reliability and/or increase productivity and efficiency
Experience with object-oriented or scripting programming languages such as Java or Python to build DevOps/SRE solutions
Experience with agile systems development methodologies
5+ years experience managing engineering teams
Organisational and analytical skills
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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