Easter Seals Jobs

Description

Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Senior PMO Manager, you'll get involved in analysing the way we do things and working with colleagues across a number of teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.

Key job responsibilities

• Lead EU AMXL Operation Planning (Phases 1 and 2) in collaboration with the WW PMO team to define, set, and align strategic goals.

• Establish and manage a centralized system for building, tracking, and reporting key goals and initiatives across the organization.

• Develop tools and frameworks to ensure transparent progress reporting on projects, initiatives, and goals for stakeholders.

• Maintain a centralized repository to ensure goals and initiatives are consistently updated for inclusion in EU/WW Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).

• Consolidate critical information into easily accessible formats to provide stakeholders with a clear view of progress, risks, mitigations, and status updates at a glance.

• Foster a culture of project management excellence by providing training, guidance, and mentorship to project/program managers across the organization.

A day in the life

Every day, you’ll focus on our business objectives – from developing and implementing project management strategies, ensuring alignment with AMXL goals – and find creative ways to make these happen. You’ll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the projects requirements and update them on status, risks, and impacts. You’ll also create communication plans to bring everyone up to speed with the new processes you implement.

About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business

Basic Qualifications

• A degree

• Relevant experience leading cross-functional programmes or projects using project-management methodologies

• Relevant experience in using data or anecdotal evidence to influence business decisions

• Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership

• Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment

Preferred Qualifications

Advanced or master’s degree

• Project-management qualification such as PRINCE2, APM, PMI, or similar

• Understanding of continuous improvement methodologies such as Six Sigma or Lean

• Experience working in an operational environment or with technical teams

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.