Easter Seals Jobs

Senior Manager, Wellbeing Specialist

Job Req ID: 35089

Posting Date: 19 Jun 2024

Function: HR

Unit: HR

Location:

1 Braham Street, London, United Kingdom

Salary: Competitive + Excellent Benefits

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Location

London, Birmingham, Bristol or Manchester - hybrid working 3 days in the office, 2 wherever.

Why this job matters

The Senior Wellbeing Specialist is a pivotal role in advancing BT Group’s IED&W agenda. Reporting to the Chief Inclusion, Equity, Diversity & Wellbeing Officer (CIEDWO), you will be aligned with and have primary responsibility for developing and advancing the wellbeing strategy and initiatives for all of our global workforce, which includes desk-based colleagues, frontline and retail workers, field employees, and global workers distributed across various Customer Facing Units (CFUs).

Working with the CIEDWO, alongside senior leaders and other key stakeholders across your portfolio, you will play a key role in co-creating the wellbeing strategy, strategic plan of action, and risk management. As an experienced practitioner, you will offer specialist support on cases as needed.

What you’ll be doing

In your first 30 days, you will:

• Work closely with the CIEDWO to understand the key strategic people objectives, the connection to the BT Group strategy, and how this manifests through our work-worker-workplace strategy and wellbeing program.

• Spend time getting to know your work portfolio, meeting with and holding listening sessions with key stakeholders, including senior business leaders, Health, Safety and HR leaders & business partners, Wellbeing networks, and employees. You will understand their perspectives, expectations, organisational context, and culture, and identify any barriers to wellbeing.

• Conduct a comprehensive current state analysis of wellbeing initiatives across BT Group, identifying risks, strengths, weaknesses, and opportunities to scale existing initiatives. Leverage data insights to conduct your analysis and assess our current approach in the context of relevant evidence-based practices, psychosocial hazard frameworks, and relevant legislation.

• Get to know your line manager and team, establish ways of working, and contribute to the team culture.

In your first 60 days, you will:

• Collaborate closely with the CIEDWO to refine the wellbeing strategy for BT Group.

• Develop a detailed plan informed by a psychosocial hazard framework and a timeline for implementing risk-assessed key initiatives.

• Shape the roadmap for creating and launching specific wellbeing programs, including communication, risk mitigation, and engagement strategies required to deploy these programs. Work closely with the Senior Programme Manager to translate the strategic roadmap into a high-level action plan, brought to life through our agile ways of working.

In your first 90 days, you will:

• Work closely with the Senior Programme Manager, team members, and other colleagues to manage and monitor the wellbeing programs, initiatives, and outcomes for BT Group.

• Engage closely with your stakeholders to monitor participation, assess risks, and gather feedback on the initiatives.

On an ongoing basis, you will:

• Grow in your capacity to provide expertise, strategic guidance, and support for leaders and teams across BT Group.

• Continuously execute the wellbeing strategy, monitoring progress, assessing risks, and adjusting as needed to achieve BT’s long-term objectives.

• Regularly use data-driven insights, customer centricity, and risk assessment to inform decision-making and measure the effectiveness and impact of the wellbeing initiatives.

• Maintain and strengthen relationships with key business stakeholders, including employees, Health, Safety & HR Business Partners, HR CoEs, external partners, etc.

• Continuously develop your knowledge and capability by staying up to date on emerging wellbeing evidence, trends, and best practices, including maintaining professional psychologist registration.

• Adopt an agile mindset and leverage design thinking principles and techniques to understand business needs, motivations, and expectations to design person-centered solutions.

• Work in collaboration with the CIEDWO and the team using agile ways of working. Contribute to a team culture focused on high performance and impact, fostering inclusion and wellbeing to learn from each other, improve ways of working, and drive continuous improvement.

Skills and experience

Wellbeing Subject Matter Expertise: You have deep expertise in wellbeing case management and organisational psychology. You translate theory into impactful actions, driving sustainable strategies to improve psychological safety and wellbeing. A degree in organisational psychology is required; experience with trauma-informed practice is desired.

Stakeholder Engagement: You excel in stakeholder engagement and influencing. Working with the CIEDWO, you build trust with C-suite leaders, HR, and employees. You articulate the wellbeing strategy, linking it to business priorities and Inclusion, Equity, Diversity & Wellbeing goals. You effectively influence senior leaders to drive meaningful wellbeing impacts.

Strategic Programme Delivery: You design scalable and tailored initiatives, policies, and programs that align with the CIEDWO's vision and goals. You have a proven track record of translating strategic goals into impactful programs.

Strategic Relationship Management: You collaborate with senior leaders, understanding their unique challenges and opportunities to develop effective wellbeing strategies.

Data Analysis: You are data-driven, using workforce data and evidence-based practices to identify risks and measure effectiveness. You derive insights from data to shape compelling cases for change.

External Engagement: You build alliances with regulators, industry bodies, and experts to amplify our wellbeing efforts. You ensure interventions align with best practices through collaboration with external experts.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•25 days annual leave (not including bank holidays), increasing with service

•Up to a 15% on-target bonus

•Company car or £5,500 cash alternative

•Private healthcare for self and family

•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

•Huge range of flexible benefits including cycle to work, healthcare, season ticket loan

•World-class training and development opportunities

•Option to join BT Shares Saving schemes.

•Discounted broadband, mobile and TV packages

•Access to 100’s of retail discounts including the BT shop