Easter Seals Jobs

Senior Commercial Strategy Manager

Job Req ID: 35293

Posting Date: 26 Jun 2024

Function: Sales and Commercial

Unit: Business

Location:

1 Braham Street, London, United Kingdom

Salary: Competitive plus great benefits

Closing Date: 5th July 2024

Locations: you can be based from one of our strategic hub locations in either Belfast, Birmingham, Bristol, Glasgow, London or Manchester (hybrid working)

Why this job matters

The Senior Commercial Strategy Manager is responsible for leading the Corporate and Public Sector (CPS) base management strategy and programme. The core purpose of the programme is defining and developing the customer targeting strategy and aligning it with wider commercial plans/medium term plans (MTP) for both prospects and customer base, that maximise value for BT.

What you’ll be doing

• Owns the customer level strategy planning for acquisition and growth of existing accounts, driving the ethos of engaging the right customer, with the right product at the right time.

• Owns and is accountable for the Base Management business case, associated financial benefits and budgets. Effectively communicates financial progress to senior stakeholders in the wider business, to ensure continued investment in the programme.

• Creates and owns a data (internal and external) and technology roadmap alongside colleagues in Digital, that will allow base management to continue to offer innovative, BT first solutions to stakeholders, and creates compelling data driven stories.

• Works collaboratively and creates a supportive culture throughout CPS commercial, propositions, marketing, revenue operations, and sales teams, to align this strategy with wider MTP plans, to maximise value from those targeted segments.

The skills you’ll need

Commercial Strategy

Customer Segmentation

Commercial Optimisation

Relationship Building

Communication

What we'd like to see from you

• Commercial acumen – an understanding of the levers that drive commercial performance including competitors, marketing, customer proposition, pricing, regulation/legal, sales and financials.

• Decision making – the ability to make decisive trading judgements and decisions from many disparate information sources and able to tell a story that demonstrates insight and underpins recommendations.

• Strategic thinker – experienced in the strategic interrogation of data and able to make clear recommendations for the direction of the wider commercial team to Business leadership.

• Outcome orientated – focussed on delivering the best outcomes, being ready to challenge stakeholders as needed and able to manage areas of conflict with data driven recommendations to deliver at pace.

• Stakeholder management – demonstrable experience of collaborating with and influencing a diverse range of stakeholders.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Hybrid working - 3 together, 2 wherever

• 15% on target bonus

• Company car or cash alternative

• Family private healthcare

• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%

• 25 days annual leave (not including bank holidays), increasing with service

• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan

• World-class training and development opportunities

• Option to join BT Shares Saving schemes

• Discounted broadband, mobile and TV packages

• Access to 100’s of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.