Job Information
Amazon Promotion Operations Manager, Amazon Fresh in London, United Kingdom
Description
Amazon Fresh is seeking a talented, customer-obsessed, and process driven Program Manager to develop and manage Promotion Operations for Amazon Fresh's Online and In-Store channels.
Key job responsibilities
You will independently build a Promotion Operations function that will own the internal stakeholder and end-customer experience for each promotional period and seasonal event. A key deliverable for this role will be to develop an omnichannel promotional critical path that accommodates differences across each channel. Based on an aligned Trade Plan, you will work collaboratively with stakeholders across functions to execute promotions with a focus on ensuring continuous improvement. You will directly interact with Central Tech and Non-Tech stakeholders with the opportunity to develop entirely new solutions to complex problems. This position has regular exposure to leadership, a variety of tech teams and multiple business stakeholders and partner teams.
Who we’re looking for: The right person in this role will be able to deal with ambiguity and take the lead in defining frameworks where no prior examples exist. They will be an ambitious self-starter with ability to operate independently and thrive in fast-paced environment. They will be will be obsessed with our customers, growing our understanding of their needs, vocally self-critical on where we can improve and building strategies to help them discover promotions that meet those needs. They will also be comfortable diving deep into understanding what good looks like across our categories and striving to deliver exceptional value for our customers
A day in the life
The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. They should enjoy in-depth review of our own and market segment promotional performance and the impact it has on commercial performance and value perception. Flexibility and the ability to prioritize in a changing business environment will also be key. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results.
About the team
Our team culture is goal-oriented, collaborative and driven to achieve results. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment who is willing to take ownership to deliver continuous impactful improvement.
Basic Qualifications
Experience in program or project management
Experience building processes, project management, and schedules
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Bachelor's degree
Preferred Qualifications
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience using data and metrics to determine and drive improvements
Experience working with promotions and/or the Grocery sector
Comfortable with commercial and financial metrics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
Amazon
-
- Amazon Jobs