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Amazon People and Program Manager in London, United Kingdom

Description

Amazon’s Global Catalog Operations (GCO), part of the Amazon Selection and Catalog Systems organization, is looking for a People and Program Manager for the team in London, UK.

As a People and Program Manager, you will lead a team of 55 people and drive strategic initiatives to identify and eliminate defects within Amazon’s e-commerce platforms and product catalog. You will define metrics that capture long term success criteria and use data to identify new opportunities. You will work with business teams to define requirements and lead projects across functional organizations. You will define roadmaps and programs, collect requirements, write and present detailed data driven analysis, coordinate efforts to scope, schedule, and drive programs; as well as analyze cost/benefit of different decisions.

Core responsibilities for this position include:

  • Interact with stakeholders at multiple levels and dynamically lead Operations and Program managers to define and deliver solutions to establish catalog experience standards and processes.

  • Analyze data to identify issues, develop solutions and prioritize opportunities for customer experience improvements.

  • Plan and manage parallel projects, drive program management excellence in large scale projects.

  • Analyze and maximize existing resource efficiency and program allocation.

  • Create, maintain and disseminate project information to stakeholders and senior management.

  • Remain flexible to changing priorities, open to new ideas and have Associate experience as the top focus.

  • Ensure Catalog Quality programs effectively scale to meet the needs of the rapidly growing business, including identifying new ways to improve product catalog world wide.

Basic Qualifications

  • Experience defining program requirements and using data and metrics to determine improvements

  • Experience managing, analyzing and communicating results to senior leadership

  • Experience owning program strategy and end to end delivery

  • Experience implementing repeatable processes and driving automation or standardization

  • Experience in program or project management

  • Experience managing teams

  • Experience delivering cross functional projects

Preferred Qualifications

  • A Bachelor's or Master's degree in engineering or data sciences, or MBA

  • Prior experience in use of data analysis tools like MS Excel, MA Access, Minitab, SAS

  • Experience in working with databases, and SQL in a business environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

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