Job Information
Dubai Holding Night Waiter - In-Room Dining - Jumeriah Carlton Tower in London, United Kingdom
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Night Waiter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role:
Greet and treat all colleagues in a friendly manner.
Sets a personal example for right conduct and behavior.
Must be comfortable discussing food and wine choices with guests in detail.
To maintain a friendly yet unobtrusive manner with all guests.
To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
To communicate with Culinary Team to ensure an exceptional dining experience for all guests.
To ensure the food pick up and service is impeccable and completed in a timely manner
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings accordingly to Jumeirah Standards
About You:
Problem solving
Leadership and team management skills
Creative
Project Management Skills
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Life insurance
Jumeirah perks website access – discount
F&B and Spa treatment discount
Lieu day if you work on Bank Holidays
Dry cleaning of uniform or Business attire
Meals on duty
Employee assistance programs
Wellness benefits – Chiropodist, Flu jabs, and more!
Taxi service after hours
Social events & recognitions programs
Ongoing training & development
Wedding/Baby gift
Cycle scheme
Internal transfer scheme
Eye test and discount for VDU users
Dental cash back plan
External transfer scheme
3 Months’ Service :
Company Sick Pay
Travel Card Season Ticket Loan
Live Your Guest Life Stay
6 Months’ Service:
Jumeirah Discounts –Stays in other Hotels
Cycle Scheme • Internal Transfer Scheme
Eye Test & Discount for VDU Users
Dental Cash Back Plan
1 Years’ Service:
External Transfer Scheme
2 Years’ Service:
Group Pension Plan with enhanced contributions
Income Protection Scheme
