Easter Seals Jobs

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

As the HR Operations Lead - Europe, you will shape the developing regional operational team delivering and coordinating employee life cycle changes and upholding local compliance regulation across the Region. Reporting to the Global People Services Operations Director, you will be part of the wider HR Operations team, responsible for delivering a range of employee services. This position encompasses both client relationship management and operational oversight.

Responsibilities, other duties may be assigned:

• Define and improve HR processes such as onboarding, offboarding, benefits administration, and employee data changes to ensure efficient, scalable, and standardized operations across the organization.

• Identify, design, and implement process improvement strategies to enhance HR service delivery, reduce redundancies, and improve turnaround times. Apply best practices and continuous improvement methodologies (e.g., Lean, Six Sigma) to elevate the team's operational performance.

• Ensure all administration processes comply with applicable labor laws and regulatory requirements

• Leverage HR performance metrics, KPIs, and dashboards to make data-driven insights/decisions, operational adjustments and optimize service delivery.

• Act as a champion for continuous improvement by proactively seeking out inefficiencies. Partner with Process Excellence team to implement enhancements.

• Maximize the use of HR technology and tools to streamline processes, automate repetitive tasks, and drive efficiency. Partner with Tech teams to implement enhancements and troubleshoot issues.

• Work in tandem with global partners to ensure integrated service delivery and a cohesive approach to HR processes.

• Lead or contribute to HR projects and strategic initiatives, ensuring timely delivery and alignment with organizational goals.

• Provide training sessions and mentoring to HR Ops team members, fostering a culture of learning and development with a focus on operational excellence and best practices.

Additional Responsibilities:

• Manage operations and processes related to EOR employees, processes, reporting, and compliance

• Define, update and maintain SOPs and SLAs and proactively ensure the team adherence

• Collaborate with internal COEs and Partners across different regions to effectively respond and educate on regional and country specific needs

• Ensure caseload, priorities, and work distribution of the team allows for SLA adherence, career development, and backup capability

• Maintain data integrity on various internal applications

• Utilize data monitoring tools to anticipate and plan for peaks in transactional activity. Set development objectives for team members aligned with capability gaps, and wider team training plans. Support individuals to develop and achieve objectives through regular performance conversations.

• Develop and maintain relationships with multiple stakeholders to share information, resolve problems and ensure efficient delivery of transactional activity. These include staff, line managers, HR teams and third-party providers

• Provide advice to managers and employees on HR policy, and work with HR colleagues to resolve complex queries.

• Manage HR projects such as policy updates, HR data protection, and support for acquisitions or corporate finance activities.

• Ensure adherence to HR processes in activities like annual compensation and performance management.

• Assist in HR and annual audits.

Qualifications, Skills & Experience:

• Workday HRIS.

• Advanced degree in Human Resources, Business, or relevant field. Additional certifications in HR preferable.

• 8+ years of Leading HR operations experience.

• 5+ years of Team Leadership experience.

• Vendor management experience.

• Experience working with compliance agencies and deadline.

• Relevant experience in change management.

• Experience in a fast-paced, high-growth business.

• Strong ability to build trust and work collaboratively with all levels and stakeholders in a complex, high-touch organization.

• Excellent organizational skills with high attention to detail maintaining a reputation for high quality work.

• Strong analytical skills and executive presence - must be able to present/facilitate.

Total Rewards:

• 25 days annual leave and public holidays

• 32 paid volunteering hours per year

• Salary sacrifice pension scheme

• Employer paid private medical and dental cover for employees and dependants

• Life assurance

• Illness financial protection including critical illness cover and income protection

• Employee referral bonus equivalent to exchange rates of $2,500 at time of award,subject to eligibility

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on TalentAcquisition@QTSDataCenters.com

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting

• Every employee is bonus or commission eligible

• Generous PTO, Paid Volunteer Days Plus Floating Holidays

• Stock Purchase Plan (SPP)

• 11 paid Holidays Annually/Holiday compensation when worked

• Pet and Legal Insurance

• Q-Rest Sabbatical Program

• Q-Anniversary Service Award Program

• Parental Leave for primary and secondary caregivers

• Military Benefits Package

• QTS Charitable Matching Gift Program

• QTS Scholarship for Employee Dependents

• QTS Crisis Fund

• Wellness Program

• Tuition Reimbursement Program

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.