Easter Seals Jobs

Head of Learning & Talent Management

Job ID

183764

Posted

18-Sep-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

People/Human Resources

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Head of Learning & Talent Management

The Head of Learning & Talent Management is accountable for developing, leading, and implementing the LT&M strategy across the GWS Global Local business. This is achieved through the design and delivery of effective learning tools, programs and solutions which enable the achievement of the Local business strategic business plans and goals and embed the Local Target Operating Model (LTOM).

The role requires close partnership and collaboration with the GWS Global Local People Partner community and business leadership teams to create, implement and deliver a comprehensive range of tools and programs that focuses on key areas such as talent development, business unit development, client solutions delivery, career development and people management/leadership capability.

This role will be required to work in close partnership with key business leaders and lead the GWS Local LT&M team to ensure delivery on key initiatives.

The Head of L&TM will be an innovative thinker who understands the demands of creating and maintaining a talent led business and therefore brings industry leading thinking to assess/evaluate, build or source learning solutions and practices that meet the organisation’s needs in all areas of L&TM, with the purpose to position GWS as a market-leading employer which provides world-class talent, learning & development opportunities to position GWS as an employer of choice.

To be successful the Head of L&TM will be a subject matter expert and be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times this role will act with the highest amounts of integrity and professional standards.

Responsibilities

• Act as a change expert, making sure that learning & development interventions are at the core of change programs and supporting leaders in delivery

• Create and deliver initiatives that align, preserve, and develop the CBRE RISE values and desired GWS Local behaviours

• Build and maintain regular, high-quality contact with key senior internal stakeholders

• Understand what is required in each area of the businesses and develop LT&M plans that focus on the delivery of those outcomes

• Provide input on LT&M policies and processes, policy development (in line with country practices) and in achieving business plans and growth

• Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal stakeholders on current and future market capabilities

• Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case

• Deliver LT&M programs that support the attraction, development, and retention of talent

• Ensure proposed learning solutions fit within clearly defined budgetary parameters prior to delivery of learning solutions to internal clients

• Leverage existing vendor relationships for learning solutions related to purchased, developed, or facilitated content. Properly vet new vendors as needed

• Where applicable develop business subject matter experts (SMEs) into facilitators or LT&M champions to support program delivery

• Leverage the CBRE Talent & Learning platform (Talent Coach) and report regularly on ROI and success metric

• Work with business leaders and SMEs to deliver properly certified courses (where applicable) and ensure are updated/renewed as and when necessary

• Attract, recruit and retain members of the LT&M Team and provide coaching and career development

• Motivate and lead the LT&M team and create a high-performance, results-based culture

Person Specification

• Minimum of 7-10 years of progressive LT&M experience within an MNC

• Demonstrated creation of innovative and scalable programmes, tools and resources to support the delivery of the People agenda

• Experience of being an effective influencer and trusted advisor

• Able to operate in a fast paced and high-volume business with strong resilience and an ability to lead and manage change

• Have managed LT&M budgets with knowledge of financial terms and principles and conduct financial analysis

• Superior written and verbal communication skills with strong oral presentation skills

• Advanced skills in Microsoft Office suite.

• Highly client focused towards internal and external customers, with relentless aim on driving value and solutions that further the company’s goals and objectives

• High level communication skills and strong business partnership to leverage genuine engagement with cross functional and cross business teams to implement strategies and solutions

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)