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Reporting into the EMEA Snr. Director, the EMEA HR Operations Manager (UK) role is accountable for the coordination of HR Administration, Master Data Management and Compliance activities across circa 11 English-speaking countries in EMEA (UK, Ireland, Canada, Netherlands, Sweden, Finland, Denmark, South African, Nigeria, Belgium, Israel, Dubai).

The role seeks to create a collaborative team culture which strives to deliver excellent service in accordance with agreed governance, policies, and service levels.

This is a key role, responsible for leading up to 10 HR professionals in a central UK based HR Operations Team. Success will require a credible and inspiring leader who is confident at collaborating with others to capitalise on improvement opportunities, particularly those which enhance colleague experience and improve data quality.

This role closely partners with colleagues at all levels across both the HR function (including Payroll, HR Data Management, Reward, People Development, Talent Acquisition, HRBPs and COEs) and the wider business. As such, the role requires a capable communicator who can spot opportunities to create global consistency and who is able to set clear expectations of both colleagues and partners.

What you will be doing?

• Delivery of end-to-end HR activities associated with the employee life cycle to optimum efficiency, payroll cut-offs and SLAs

• Anticipate and plan for peaks in workload using partners engagement and pro-active monitoring of volume metrics,

• Utilise colleague and partner feedback to find opportunities to improve our ways of working,

• Continuously strive to minimise key people dependencies through cross training and robust process definition,

• Ensure weekly, monthly, quarterly, annual audits, compliance checks and data quality activities are completed and agreed remediations are carried out against a service management framework,

• Handle operational concerns and service failures undertaking root cause analysis and remediation as required,

• Day to day line management of colleagues, as well as onboarding, quarterly annual reviews, career conversations, performance conversations and quality measurement,

• Seek to enhance Tier 0 self-service content to reduce the volumes of colleague queries and questions,

• Promote the correct usage of HR global policies, processes, and technologies,

• Work collaboratively with HR Specialist Manager and team responsible for Service Management, Change Projects, Training and Development and Subject Matter Expert in Local specialist HR Processes and Technology. Change projects include increase/change in Scope of service and Enhancements.

• Deputise for other members of the HR Operations Leadership team as required.

What we are looking for?

• Experience leading a team within HR Operations/ global business services environment underpinned by a tiered service delivery model,

• Ability to cultivate a high-performance culture which is based on a foundation of collaboration and actively seeks to promote employee engagement,

• Knowledge of how to use data to inform priorities and focus on continuous improvement efforts,

• Possesses an innate desire to challenge the status quo with a natural inclination to as why,

• Proven experience with working with HR Processes, including but not limited to, process mapping, process re-engineering, creation of desk top procedures, application of service level agreements, and definition of appropriate controls,

• Experience in building and maintaining strong working relationships with stakeholders at different levels of the organisation,

• Strong verbal and written communication skills including the ability to use logic and data to influence decision making,

• Previous experience working with an HRIS SaaS Platform to maximise data quality,

• xperience delivering HR operations across multiple countries is desirable.

Does the job description match your profile and interests? Please let us know by applying, and we will get back to you as soon as possible.

Unleash your potential in a place you belong!

At Paramount in London, we have an iconic portfolio of brands, like Paramount, MTV, Nickelodeon, Channel 5, Comedy Central and many more, reaching more than 3.8 billion subscribers in 180+ countries and territories, via more than 200 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties, in 40 languages.

Come and join a culture where content, people and ideas merge. An exciting and open place where your talents can truly thrive and where our employees make it unique. You could be the next addition to our incredible team!

We offer an inclusive environment where you can really be yourself and find your niche. Youll get to work alongside streaming platforms you can be proud of, with content that touches millions of lives. Plus, you can learn about the things were doing to make the industry more sustainable, and enjoy lots of perks:

• A monthly streaming fund

• All the health and financial benefits youd expect, and some you wouldnt

• Flexibility to own the way you work

• Mental health activities and support

• All manner of BBQs, socials and events

97% of our recent hires would recommend us to their friends and family, so what are you waiting for?

Our values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.

• Optimism & Determination | We share a positive belief that we can navigate and thrive in the landscape ahead

• Inclusivity & Collaboration | We embrace new and diverse voices, act with care and work together to capture opportunities and manager through challenges

• Agility & Adaptability | We think entrepreneurially, are resilient in change and move quickly to anticipate and create whats next

At Paramount, we value and celebrate difference. We want to ensure that we fully represent the make-up of UK society in our workforce as well as bringing diverse perspectives to our business. We want to make sure Diversity and Inclusion are not just buzz words; we truly want to foster an authentic inclusive environment, where all employees feel that they can bring their whole selves to work. We take responsibility of being a Disability Confident Employer seriously and we guarantee to interview all disabled applicants who meet the minimum criteria of the role applied for. If you require any support or assistance during the interview process, please let your recruiter know or email uk.recruitment@vimn.com and we will be happy to help.

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.