Easter Seals Jobs

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

KWS Front-of-House/Concierge Role

Reporting to the Facilities Manager

Working with a site-based team of three others (FM, Office Manager and Facilities Administrator), and supported by the UK Facilities Team.

You will support both internal and external customers. First and foremost, you will provide an excellent experience for our clients, suppliers and colleagues based in and visiting from other offices around the world. You will also be a cornerstone in maintaining and innovating an inviting, inspiring, collaborative and hard-working space for all.

Site-based role. M-F 08:00-17:00

What you'll be doing

Main duties

Monitoring reception inbox for bookings, hospitality, and facilities requests, responding to queries in a timely manner.

Coordinating all aspects of meeting and event requests for successful outcomes – liaising with customers to assess their needs, booking meeting spaces, arranging hospitality/catering, managing the visitor register, issuing guest passes.

Setting-up and assisting with AV in meeting rooms and for events, coordinating with the IT team as necessary.

Maintaining clean, tidy and inviting appearance of customer-facing areas.

Supporting Facilities team in day-to-day duties, e.g. receiving and sending post and couriers, maintaining stocks and supplies of hospitality consumables, stationery.

Supporting the Facilities Manager and Office Manager by keeping up to date and accurate records of various office activities, e.g. reporting from desk-booking app, access system, POs.

Supporting the FM, OM and FA keeping staff ‘hubs’, coffee machines and similar appliances clean, stocked and in good working order.

Working with the landlord’s reception, maintenance, and security to ensure smooth operation of the premises and optimum experience for our customers.

Supporting the team in managing access system and cards, assisting FM with auditing and ensuring integrity of physical security arrangements.

Assisting the team with onboardings and offboardings.

Assisting FM with fire safety and first aider coordination, and other Health & Safety objectives as required from time-to-time.

Experience, Skills & Qualifications

Organised and able to prioritise conflicting demands

Friendly, well-presented, well-mannered

Clear spoken and written English

Experience with receiving visitors from around the world beneficial

Concierge or facilities experience desired

O365 skills essential

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.